Remote Solution Architect — Field Service Excellence

Zinier; Remote; GBP 65,000 - 85,000; Full time

Job summary

A technology company in the UK is looking for a skilled Solution Architect to create customer-centric solutions, particularly in Field Service Management. The ideal candidate will have 6–12 years of SaaS experience and excel in agile environments. Responsibilities include collaborating with teams to define requirements, troubleshooting issues, and enhancing the product roadmap. Exceptional communication skills and a detail-oriented approach are essential for this remote role.

Qualifications

• 6–12 years of SaaS experience in professional services or client-facing roles.
• Proven experience in Field Service Management.
• Exceptional communication skills in English.

Responsibilities

• Partner with lead solution architects to gather and analyze business and technical requirements.
• Facilitate workshops, customer meetings, and design sessions.
• Collaborate closely with product, development, and cross-functional teams.

Skills

SaaS experience

Field Service Management

Agile environment experience

Creative problem-solving

Tools

JIRA

Confluence

Job description

A technology company in the UK is looking for a skilled Solution Architect to create customer-centric solutions, particularly in Field Service Management. The ideal candidate will have 6–12 years of SaaS experience and excel in agile environments. Responsibilities include collaborating with teams to define requirements, troubleshooting issues, and enhancing the product roadmap. Exceptional communication skills and a detail-oriented approach are essential for this remote role.