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Sales and Retention Manager - 8-12 Months FTC

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Sales and Retention Manager - 8-12 Months FTC
Frasers Group
City Of London
Sur place
GBP 60 000 - 80 000
Plein temps
Il y a 8 jours

Résumé du poste

A leading fitness organization is seeking a Sales & Retention Manager in London to drive membership growth and maximize retention. This full-time role requires a proven leader passionate about health and fitness, with strong sales skills and adaptability in communication. You'll champion sales excellence and lead initiatives to enhance member experiences. Competitive perks include free gym membership and training opportunities.

Prestations

Free gym membership
20% discount across brands
Eligibility for the Fearless 1000 Bonus Scheme
Monthly champion awards
Funded training and qualifications

Qualifications

  • Proven track record in inspiriting and coaching teams.
  • Strong sales and retention focus with a results-driven mindset.
  • Excellent adaptability in communication styles.

Responsabilités

  • Drive new member sales and maximise retention.
  • Manage the activity planner for club initiatives.
  • Prepare and deliver monthly sales presentations.

Connaissances

Leadership
Sales focus
Communication skills
Interpersonal skills
Resilience
Description du poste
Company Description

As a Sales & Retention Manager, you'll be responsible for driving membership growth, maximising retention, and ensuring our live member movement continues to grow. Reporting directly to the General Manager, this is a full-time leadership role where you'll lead sales initiatives, support the wider team, and ensure every member's journey is seamless from the first visit onwards. You'll be the ambassador for sales excellence in your club, leading by example, implementing smart strategies, and building strong relationships both inside and outside of the gym.

Job Description

What You\'ll Be Doing

Advocating and delivering the FUNDAMENTALS sales process, training and coaching the team to perform at their best.

Driving new member sales while maximising retention of existing members to grow the live member movement.

Owning the activity planner for the club - ensuring initiatives are well-planned, executed, and impactful.

Implementing creative lead-generation strategies both internally and externally.

Monitoring dashboards and KPIs, providing key insights to the team and ensuring targets are met.

Driving all revenue lines from memberships, product, and secondary spend to maximise profitability.

Preparing and delivering monthly sales presentations to the wider management team.

Building strong local business partnerships and developing #WeMoveBusinesses opportunities.

Leading by example on reception and the gym floor in this member-facing role.

Engaging in national initiatives such as #WorkoutWednesday and #WeCommunicate.

Providing honest, constructive feedback to team members, supporting their development and performance.

Supporting the General Manager with operational tasks including health & safety, facilities, maintenance, recruitment, and presentation standards.

Qualifications

About You

Passionate about health, fitness, and wellness.

A proven leader with the ability to inspire and coach a team.

Strong sales and retention focus with a results-driven mindset.

Excellent communication and interpersonal skills, able to adapt style to different audiences.

Positive, solutions-focused, and resilient under pressure.

Ambitious, driven, and keen to develop further in leadership.

Flexible to work evenings, weekends, and Bank Holidays to support the needs of the business.

Additional Information

Why Join Us?

An opportunity like this at Frasers Group is for the fearless. The potential is huge, the experience unrivalled - and the rewards are designed to match.

Here's what you'll get:

  • Free gym membership.
  • 20% discount across all Frasers Group brands.
  • Eligibility for the Fearless 1000 Bonus Scheme.
  • Monthly Frasers Champion awards - winners receive double their salary for the month.
  • Reward & recognition through Everlast Gyms Monthly Champions.
  • Training and funded qualifications, including Level 3 & 5 in Management & Leadership.
  • The chance to enhance your fitness knowledge with product training, plus opportunities to deliver PT and group training.

At Frasers Group, we live by our principles:

  • Think without limits - move fast, think fearlessly, and take the team with you.
  • Own it and back yourself - own the basics, your role, and the results.
  • Be relevant - to our people, our partners, and the planet.
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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