Phone-Based Crisis Care Practitioner — 24/7 Support
Norfolk & Suffolk Foundation NHS Trust
Bury St Edmunds
Sur place
GBP 31 000 - 38 000
Plein temps
Il y a 6 jours
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Résumé du poste
A regional healthcare service in Bury St Edmunds is seeking a Crisis Care Practitioner for its 111 Mental Health Option. The role involves providing crisis support via telephone assessments, promoting patient recovery through psychological strategies, and working closely with service users experiencing distress. The ideal candidate will have mental health qualifications and exhibit robust communication skills. Benefits include comprehensive training and a competitive salary range.
Prestations
Comprehensive training programmes
Career progression opportunities
Generous annual leave
NHS discounts
Qualifications
Registered Mental Nursing Certificate or equivalent in a relevant discipline.
Experience in crisis management and psychological therapies.
Ability to work with young people and diverse mental health needs.
Responsabilités
Conduct assessments and triage crisis calls.
Develop safety plans and document interactions.
Collaborate with multidisciplinary teams to manage crises.
Provide brief interventions over the phone.
Connaissances
Crisis intervention skills
Communication skills
Empathy
Ability to manage stress
Crisis management
Formation
Registered Mental Nursing Certificate (RMN)
Occupational Therapist registration
Psychological Therapy qualification
Social Work qualification
Relevant mental health degree
Description du poste
A regional healthcare service in Bury St Edmunds is seeking a Crisis Care Practitioner for its 111 Mental Health Option. The role involves providing crisis support via telephone assessments, promoting patient recovery through psychological strategies, and working closely with service users experiencing distress. The ideal candidate will have mental health qualifications and exhibit robust communication skills. Benefits include comprehensive training and a competitive salary range.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.