Medical Receptionist

Major Oak Medical Practice; Mansfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare facility in Mansfield is seeking a dedicated Medical Receptionist to join their team. The role requires strong customer service, communication, and organization skills, with essential experience in the SystmOne clinical system. Responsibilities include registering patients, processing appointment requests, and assisting colleagues. This is a full-time position of 30 hours per week with an immediate start available. Competitive salary based on experience and skills.

Qualifications

• Must be keen to learn and develop.
• Experience of using SystmOne clinical system is essential.
• Practical experience of working with others.

Responsibilities

• Register new patients.
• Process appointment requests for patients by telephone and in person.
• Provide general assistance to the Practice Team.

Skills

Customer service

Communication

Organisation

Using SystmOne clinical system

Education

Good standard of general education

GCSE Mathematics - grade A to C

GCSE English - grade A to C

Job description

Major Oak Medical Practice in Edwinstowe, Nottinghamshire

Immediate start

30 hours/week. Working hours between 08.00and 18.30 Monday to Friday (shift pattern)

To commence as soon as possible

We arelooking for a Medical Receptionist to join our busy team.

Thesuccessful candidate will be keen to learn and develop, with strong customerservice, communication and organisation skills. Experience of using SystmOneclinical system is essential.

Salary is dependenton experience and skills.

For further information on this vacancy please contact MrsJacquie Mikhail, Practice Manager, Tel [phone], e-mail:[e-mail]

Main duties of the job

Duties will include but not be exclusive to:

Registering new patients

Processing Repeat Prescriptions in accordance to Practice Protocols

Process appointment requests for patients by telephone and in person.

Deal with visits requests

Customer Service i.e. meet and greet and attending to phone enquiries

Scanning patients clinical documents/letters

Photocopying and filling medical reports

Processing and distributing incoming (and outgoing) mail

Covering colleagues in event of sickness and shortage

Covering reception during the Extended hours openings in a rota basis

Booking community Phlebotomist

Salary is dependent on experience and skills.

Please refer to the job description and person specification documents for more details.

About us

We are based in Edwinstowe which is a picturesque historicvillage in the heart of Sherwood Forest, the home of Robin Hood! It is famousof the 800 years old Major Oak in the heart of Sherwood Forest. The village hasexcellent route connections with Nottingham, Mansfield, Newark, A1 & M1.

7200 list size with 3 GP Partners, Clinical Pharmacist, NursePrescriber, Practice Nurse, GP Assistant, First contact Physiotherapist, SocialPrescribers, Phlebotomist, Acute Home Visiting Team and supportive admin andreception teams

Training Practice

Part of Sherwood PCN

Working in partnership with proactive Patient ParticipationGroup (PPG)

Services we offer: Minor Surgery, minor injuries, Jointinjections, Family Planning, Nurse Led Chronic Disease Management, WarfarinManagement, DMARDS, Shared Care Treatment, travel clinic, Group Consultationsetc.

CQC rated Good

Job responsibilities

Receive, assist and direct patients in accessing the appropriateservice or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice Team and project apositive and friendly image to patients and other visitors, either in person orvia the telephone.

Please see full details in the attached Job description document.

Person Specification

Qualifications

• Good standard of general education
• GCSE Mathematics - grade A to C
• GCSE English - grade A to C
• Word Processing/Information Technology

Experience

• Practical experience of working with others
• Experience of working within a General Practice office
• Experience of using SystmOne
• Practical experience of computerised recording systems
• Experience of using own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.