Medical Receptionist

NHS; Barnsley; On-site; GBP 18,000 - 24,000; Part time

Job summary

A healthcare practice in Barnsley is seeking an Experienced Medical Receptionist to manage patient bookings and assist in administrative duties. Candidates should have previous experience in medical reception and administration, being part of a small team, and handling patient queries. Responsibilities include booking appointments, entering patient data, and answering telephone calls. This position offers a 30-hour work week and is ideal for those wanting to contribute to a friendly healthcare environment.

Qualifications

• Experience in Medical Reception and Administration work is essential.
• Ability to work as part of a small team is required.
• Experience working in Primary Care is preferred.

Responsibilities

• Book patients for their appointments.
• Enter patient details onto the computer system.
• Direct patients within the health centre.
• Answer telephone calls and queries from patients.
• Book and triage appointments by telephone.
• Amend patient appointments in line with procedures.
• Electronically file documents and handle medication requests.

Skills

Medical Reception

Administration

Teamwork

Telephone Communication

Patient Interaction

Job description

As a receptionist you are often the first person the patients meet. We are looking for an Experienced Medical Receptionist to fill a 30 hours post

You will:

Book patients in for their appointments

Enter patient details onto the computer system

Direct patients where to go within the health centre

Answer telephone calls, sometimes directing call to other staff members through the phone system.

Book and triage appointments by telephone.

Answer queries from patients and other staff members.

Main duties of the job

Dealing with telephone enquiries.

Booking and amending patientappointments in line with practice procedures ensuring optimum efficiency ofour appointments system.

Electronically filing documents

Dealing with medication requests.

Copy and recording medical notes.

Other duties will include.

Filing

Chasing up patient results andreports

Photocopying

Word Processing

About us

We are a small practice with around 2,500 patients and we pride ourselves in our personal service and our friendly approach to our patients and workforce.

Job responsibilities

You will:

Book patients in for theirappointments

Enter patient details onto thecomputer system

Direct patients where to go withinthe health centre

Answer telephone calls, sometimesdirecting call to other staff members through the phone system.

Book and triage appointments bytelephone.

Answer queries from patients andother staff members.

Other duties will include.

Filing

Chasing up patient results andreports

Photocopying

Word Processing

Person Specification

Experience

• Previous experience of Medical Reception and Administration work.
• Be able to work as part of a small team.
• Experience of working within Primary Care.

Qualifications

• Qualification are desirable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.