Maintenance jobs in United Kingdom

Are you motivated by helping others find exactly what they need? Do you have a passion for delivering brilliant Customer Service and enjoy making a difference to your customers day? If you thrive in a retail environment, working towards shared targets with your team, then we'd love to hear from you.

• Provide exceptional customer service by warmly greeting every visitor and understanding their unique needs.
• Guide customers through their buying journey, offering honest advice and expert product knowledge to help them make choices that suit them perfectly.
• Use our innovative sleepPRO technology and store tools to create an informative and engaging shopping experience.
• Work collaboratively with colleagues to achieve store sales targets while always keeping the customer at the heart of everything you do.
• Support all aspects of the store from serving and demonstrating products, to keeping displays tidy and the store environment inviting.
• Handle queries, feedback, and issues positively, ensuring our customers always leave with a smile.

• Previous retail, sales, or customer-facing experience is desirable especially where you’ve helped customers make confident buying decisions.
• Excellent communication skills: You can naturally build rapport with people, explain products clearly, and listen to what makes each customer unique.
• Comfortable working in a variable store environment supporting both busy peak hours and quieter periods in a flexible, positive way.
• Confident using point-of-sale systems and technology to assist customers throughout their visit.
• A can-do approach and willingness to get stuck in, learn new things, and help your team achieve success together.

• Genuine enthusiasm and passion for delivering a fantastic customer experience every time.
• Ability to approach each customer with empathy, patience, and positivity.
• Clear and effective communicator, whether with customers, your team, or when passing on feedback and new ideas.
• Resilient and resourceful, willing to adapt your approach to different situations and customer personalities.
• A respectful, inclusive team player who thrives in a diverse environment where everyone's voice is valued.

• Uncapped earning potential with a competitive base salary, fantastic commission opportunities, and monthly store performance bonuses.
• Generous colleague discount up to 50% off our products.
• Health and wellbeing support including Medicash cashback options and Retail Trust guidance.
• Group Income Protection, Group Life Assurance, and a pension scheme provided by Legal & General (qualifying periods apply).
• Flexible leave including annual leave buy and sell scheme and enhanced family leave.
• Continuous learning and internal career development opportunities across the business.
• A respectful, inclusive working culture where your individuality and ideas are welcomed and celebrated.

We believe everyone deserves a great night's sleep and an even better place to work. Bring your authentic self whatever your background or experience. If you’re passionate about making every customer’s day, collaborating as part of a supportive team, and building your career in retail sales, we would love you to apply today.