Jobs in Cheltenham, United Kingdom

Zillow Home Loans is at the forefront of revolutionizing the home financing experience. As part of our dynamic and fast-growing FinTech company, you'll help reshape how consumers buy, sell, and finance homes, all while working in a collaborative and high-energy environment! We’re a team of innovators, problem solvers, and creative individuals, pushing the boundaries of the mortgage industry.

As a Premier Loan Officer with Zillow Home Loans (ZHL), you’re not just originating mortgages — you’re building a network within the fastest-growing channel in the industry. This role is designed for high-performing, entrepreneurial Loan Officers who thrive on driving results, building influential referral networks, and shaping the future of integrated real estate transactions.

You’ll leverage Zillow’s Premier Agent Network, cutting-edge tools, and unique integration into the customer and agent experience to expand your market presence and outpace industry growth.

This is an opportunity to scale your success within Zillow’s ecosystem — where your drive and relationships fuel the rapid expansion of our Premier Channel.

This role is “remote” with restrictions. Your designated remote location is defined as your principal place of residence, which must be physically located within the state listed above, Virginia. You may also elect to spend some time working at a company office.

Key Responsibilities:

• Originate mortgage loans, guiding borrowers through the process, ensuring compliance, and providing all vital documentation for underwriting, processing, and funding.
• Build referral relationships with top real estate agents in your market — strengthening existing partnerships while breaking into new, high-value agent networks.
• Drive fully integrated transactions, connecting customers, agents, and the loan process through Zillow’s platform.
• Be a catalyst for the rapid expansion of Zillow’s Premier Channel (2024–2026), outpacing industry benchmarks and setting new standards in the marketplace.
• Achieve production targets through a combination of company-provided leads and self-sourced opportunities generated from strong partner relationships.
• Use data-driven insights to strategically manage your pipeline, ensuring efficiency and maximum conversion.
• Deliver a best-in-class customer experience through timely follow-up, transparent communication, and proactive problem solving.
• Stay ahead of market trends, regulations, and lending programs to provide tailored solutions for borrowers and agents.
• Manage leads from Premier Agent partners and cultivate new leads through strong partner relationships.
• Promptly contact borrowers upon lead receipt and follow up after the initial discovery call to assess financing readiness and offer personalized support.
• Ensure all transactions follow applicable laws, regulations, and company guidelines.
• Maintain active licensing, complete required education/training, and stay current on regulatory changes and loan program knowledge.
• This role involves the collection, storage, and use of your voiceprints (records of speech).

In addition to a competitive base pay, employees in this role are eligible for incentive compensation.

• A high-performing Loan Officer with a proven track record of success.
• An entrepreneurial self-starter who thrives in competitive markets and takes ownership of growth.
• Skilled at building deep referral partnerships with top real estate agents.
• Motivated by uncapped earnings and the opportunity to scale your business within Zillow’s unique ecosystem.
• Resilient, adaptable, and always looking for new ways to win.

Role Requirements:

• 3+ years of purchase mortgage origination experience as an active NMLS Loan Originator with multiple state licenses, or a Loan Originator working under a bank license (required)
• Proven success in handling purchase loans and building referral business with real estate agents.
• Physically located in and working from Virginia.
• Completed the 20-hr SAFE Pre-licensing Education and passed the SAFE Mortgage Loan Originator Test - National Component with Uniform State Content.
• Strong client service orientation and consultative sales skills.
• Excellent interpersonal skills, mortgage process knowledge, and ability to close loans successfully.
• Proficiency in Microsoft products (Outlook, Word, Excel).
• Associates or Bachelor’s degree preferred.
• Willingness to travel in-market (5% of the time) to engage with agents and expand referral networks.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.