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House Manager jobs in United Kingdom

Assistant Manager - Front of House - Pret a Manger

Carebrook

Greater London
On-site
GBP 25,000 - 35,000
25 days ago
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Branch Manager - Travel House

Career Choices Dewis Gyrfa Ltd

Wales
On-site
GBP 30,000 - 40,000
27 days ago

Michelin-Star Restaurant Manager — Lead Front-of-House

Goldenkeys

Birmingham
On-site
GBP 45,000
28 days ago

Front of House Co-ordinator (Part Time)

Colet House

Greater London
On-site
GBP 60,000 - 80,000
21 days ago

Executive Office Manager & Front‑of‑House Lead

GKN Aerospace

Birmingham
On-site
GBP 60,000 - 80,000
19 days ago
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Luxury Front of House Lead — New Opening

Selfridges

Greater London
On-site
GBP 60,000 - 80,000
20 days ago

Front of House Leader - Temp to Perm, High-Impact Reception

Pertemps

Greater London
On-site
GBP 30,000 - 40,000
28 days ago

Front of House Leader: Client Experience & Events

Law Support Limited

City Of London
On-site
GBP 40,000 - 55,000
28 days ago
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Front-of-House Leader — Craft Beer Pub

COREcruitment

City Of London
On-site
GBP 36,000
29 days ago

Front of House Lead — Guest Experience Coach (Flexible Shifts)

Pret A Manger

Stansted Mountfitchet
On-site
GBP 40,000 - 60,000
16 days ago

Michelin-Star Front of House Leader | Chef de Rang

Taste Hospitality Recruitment Ltd

Birmingham
On-site
GBP 25,000 - 35,000
17 days ago

Front of House Leader – Train, Lead & Grow

Exultant Locations

Leeds
On-site
GBP 40,000 - 60,000
17 days ago

Evening Service Supervisor – Italian Bistro & Bar

Il Bistrotto - London

Greater London
On-site
GBP 25,000 - 29,000
17 days ago

Merchandise Planner

Halfords Group PLC

England
Hybrid
GBP 34,000 - 40,000
17 days ago

Front of House Lead — Welcoming Guest Experience

Whitbread

Worksop
On-site
GBP 60,000 - 80,000
18 days ago

FOH Restaurant Supervisor | Service Leader & Brand Champion

CHUCS Bar and Grill

Greater London
On-site
GBP 35,000 - 50,000
18 days ago

Front-of-House & Security Lead — Rural Site

Team17 Digital Limited

Emley Moor
On-site
GBP 20,000 - 30,000
18 days ago

Karting Front of House Lead – Silverstone

Silverstone Circuits Limited

Silverstone
On-site
GBP 60,000 - 80,000
19 days ago

Front of House Leader: Fast-Paced Growth & Perks

Pret

Manchester
On-site
GBP 40,000 - 60,000
19 days ago

Front of House Team Leader — Lead Shifts, Grow & Profit Share

JW Lees

Rochdale
On-site
GBP 25,000 - 30,000
19 days ago

Front of House Leader - Manchester Airport Airside T3

Pret

Manchester
On-site
GBP 40,000 - 60,000
19 days ago

Merchandise Planner

Invigorate Recruitment

Leeds
On-site
GBP 60,000 - 80,000
19 days ago

Front of House Leader - Premium Pastry & Coffee Boutique

RND Recruitment

Greater London
On-site
GBP 40,000 - 60,000
19 days ago

Senior Commercial Contract Manager - Front Office | Butler Ross

Butler Ross

Bedford
On-site
GBP 60,000 - 80,000
19 days ago

Front of House Leader: Inspire Service & Growth

Gourmet Burger Kitchen - Boparan Restaurant Group

Greater London
On-site
GBP 30,000 - 40,000
19 days ago

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Assistant Manager - Front of House - Pret a Manger
Carebrook
Greater London
On-site
GBP 25,000 - 35,000
Full time
25 days ago

Job summary

A leading food service company in Greater London is seeking an Assistant Manager to lead a team in delivering exceptional customer service, maintaining food safety, and driving sales. The ideal candidate will have experience in food service management, be able to motivate a team, and possess strong communication skills. This role is only open to applicants within the UK or who already hold the right to work in the UK.

Qualifications

  • Experience in food service management or similar roles.
  • Ability to lead and motivate a team towards achieving goals.
  • Knowledge of food safety and health standards.

Responsibilities

  • Ensure the team delivers amazing customer service.
  • Maintain food safety and health standards.
  • Drive sales and profit through effective management.

Skills

Customer service
Team leadership
Food safety standards
Communication
Job description

Pret A Manger - Assistant Manager

DRIVE MY SUCCESSION
  • The right Pret people
  • To support my GM in putting in place a robust Family Tree and Plan Bs for each role to ensure business needs are met
  • To drive Team Happiness by role modelling Pret’s Values and Behaviours and by bringing Joy of Pret and fun to my team and customers
  • To embrace the Thoughtful Leadership Principles (Being Kind, Honest and Generous)
  • To support in-house training, legal compliance training and graduations by ensuring that they are carried out following the agreed standards and guidelines and at the right time. This includes completing Journals and reviews accordingly
  • To contribute to minimising turnover by following the Turnover Principles
  • To regularly complete 1:1s to review the team’s performance using Pret Behaviours, KPIs and SMART targets
  • To contribute to the team’s wellbeing by promoting and nurturing a healthy work-life balance
  • To support my GM with following up meaningful actions from Pret’s Big Conversation
DRIVE MY BUSINESS

Amazing service

  • To ensure the team consistently delivers Amazing Customer Service by following the 6 Key Points of Service
  • To ensure the Speed of Service Principles are embedded in the shop and as a result we provide fast, friendly and efficient service consistently
  • To ensure the Coffee Calling System is effective, creates buzz and delivers the right drink to the right customer
  • To ensure centrally driven Joy of Pret events are well planned, executed and appropriately supported
  • To encourage customer loyalty by empowering the team to use Joy of Pret initiatives
  • To strive to achieve a perfect Mystery Shopper score every week by putting customers first and by coaching the team to see the shop through customers’ eyes
Delicious food and drink
  • To ensure the team consistently delivers delicious food by following the 6 Key Points of Production
  • To ensure the 11-Step Production Process is always followed to guarantee our customer safety and that each product is accurately made and labelled
  • To ensure the team understand and follow the Production Principles putting the customers’ needs first and never compromising on quality or freshness
  • To ensure the shop food range matches customer demand
  • To continually develop the team’s knowledge about the quality of our food and coffee
  • To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard
  • To ensure no Made to Sell (MTS) rejects are on display in our Langars
Well-loved shop
  • To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers
  • To ensure the shop is clean, safe and the equipment well maintained at all times
  • To take corrective action immediately on issues that affect customers, the team or sales
  • To follow the Managing By Walking Around (MBWA)principles, proactively monitoring Pret standards and seeing the shop through customers’ eyes
  • To ensure corrective training and coaching takes place to address any issues identified Shop profitability
  • To drive sales and profit through the Big 4 (Forecasting, Rota, Ordering & Production)
  • To contribute to labour efficiency considering customers, team and business needs
    Growing sales
    • To review the Coffee Manning, Till Manning, Hot Food plan or any other relevant report to maximise opportunities to increase sales on each day part
    • To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales
    • To promote Marketplace Opportunities
    DRIVE AND EMBED CHANGE
    • To be the promoter of change; effectively communicating with the team through daily team briefs, staff meetings, effective and planned 1:1s. This includes attendance at area meetings
    • Positively promote Pret, protecting our business integrity and escalating any causes of concern relating to this to my GM
    • To actively follow up with the team with any new standard or initiative to ensure this is successfully implemented and embedded in the shop
    • To listen to and give constructive feedback and seek ideas from the team to encourage two-way communication in the shop
    • To build a network with other AMs to share best practice and keep abreast of area initiatives
    • To monitor my Key Roles’ attendance to Key Role meetings and actions are effectively followed through

    This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISA's at this time.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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