Senior Commercial Contract Manager - Front Office | Butler Ross

Butler Ross; Bedford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public sector organization in Bedford is seeking a Senior Commercial Manager / Contracts Manager to oversee supplier relationships for a recently insourced contract. The role involves managing contract performance, conducting financial negotiations, and mentoring other contract managers. Ideal candidates will have public sector contract management experience and proficiency in commercial contract management. This position offers a comprehensive benefits package including a strong pension scheme and health benefits.

Benefits

Pension scheme - contributions matched 2 to 1

Interest-free loan for season tickets

Cycle to work scheme

Subsidised eye tests & flu jabs

Employee assistance programme (EAP)

Paid volunteering (2 days a year)

Qualifications

• Significant public sector contract management experience from various perspectives.
• Demonstrable experience in commercial contract management at a senior level.
• Proven ability to work effectively with service delivery and project management teams.

Responsibilities

• Manage day-to-day activities related to contract management.
• Monitor supplier performance and take remedial action as necessary.
• Conduct financial negotiations and amend contract documents as needed.

Skills

MCIPS or equivalent qualifications

Public sector contract management

Experience managing outsourced contact centre contracts

Commercial contract management at a senior level

Strong relationship building skills

Experience in commercial cost models

Job description

A Fantastic Opportunity for a Senior Commercial Manager / Contracts Manager to join an arm's-length Public Sector Body. The Senior Commercial Contracts Manager will be responsible for managing the real time interface and relationship with a supplier for a recently insourced contract in line with government policy and best practice to deliver value for money and wider commercial benefits

You will lead the relationship for initially 1 contract, and act as a lead in commercial contract management, acting as a mentor and sounding board for other contract managers.

Duties & Responsibilities of the Senior Commercial Manager / Contracts Manager

• To manage the teams day to day activity
• To monitor the supplier's commercial and service management performance under the contract and analyse performance.
• To take remedial action where necessary. All following GCF and NAO Good Practice Frameworks and Guidance
• To agree/refine a contractual change process and ensure adherence to the process, tracking the contract to ensure the underlying cost model is current and accessible
• To conduct the financial negotiations for any changes related to the existing contract at the appropriate management level ensuring that the agreements remain commercially advantageous and are appropriately documented and tracked
• To review and amend contract documents, including service level exhibits, statements of work in line with agreed changes
• To build strong working relationships with the vendor's service delivery centre, Service Desk, Account Teams etc.
• To intervene, analyse, manage, and resolve business conflicts between suppliers and internal stakeholders
• To develop strategic supplier management initiatives for the business in collaboration with the relevant contract owner/cost centre manager

Skills and experience of the Senior Commercial Manager

• MCIPS or equivalent such as IACCM/WCC or equivalent relevant experience
• Public sector contract management experience (ideally from both supplier and client perspectives)
• Experience in managing outsourced contact centre contracts or similar services.
• Demonstrable experience of commercial contract management at a senior level
• Proven track record of working effectively with service delivery teams, business managers and project managers to ensure service objectives are achieved
• Relationship builder (internal & external)
• Experienced in commercial cost models and their practical implementation

Benefits of the Senior Commercial Manager / Contracts Manager

• Pension scheme - contributions matched 2 to 1 (up to 10% of your salary)
• Interest-free loan for season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye tests & flu jabs
• Give as you earn scheme
• Employee assistance programme (EAP)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

The Senior Commercial Manager will suit candidates with experience as a Commercial Manager, Contracts Manager Commercial Director or Contracts Director or Procurement Manager

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