House Manager jobs in United Kingdom
Butler Job
Job summary
An established industry player is seeking a dedicated Butler to join their team in a beautiful Oxfordshire home. This role is perfect for someone who thrives in a hospitality environment, providing exceptional service to guests and managing logistics seamlessly. You'll be part of a supportive team, ensuring every guest's experience is memorable and personalized. With a focus on problem-solving and communication, this position offers a unique opportunity to work closely with both guests and staff, making a significant impact on their stay. If you have a passion for service and attention to detail, this role is for you.
Benefits
Qualifications
- Experience in hospitality or butler services is preferred.
- Strong organizational skills and attention to detail.
Responsibilities
- Serve guests and manage logistics for their stay.
- Coordinate with the housekeeping team and ensure guest satisfaction.
- Handle requests and provide personalized experiences.
Skills
Butler Job in Oxfordshire
This beautiful home is part of a wider organisation which includes a private member club and hotel. The owner spends his time between Oxfordshire and London and you will be serving the principal and guests 80% of the time.
Key Responsibilities
This role is part of the Butler team. There is a Head Butler and the successful candidate will be part of a team of 5 Butlers.
The role will involve unpacking, packing, luggage handling, meeting and greeting guests, and providing drinks service. Additionally, assist in organizing activities for the guests and serving afternoon tea.
To be introduced pre-arrival to assist in handling any requests the booking may have and to aid in itinerary building.
Manage the organization and logistics behind providing services, including packing, unpacking, transport, private dining, dry cleaning, pressing, small events, and all onsite activations.
Collaborate with the Housekeeping team to set up the house.
Meet and greet guests upon arrival and act as a central point of contact throughout their stay.
Provide a personal number to members/guests for direct communication with the Butler team.
Assist members/guests with their departure schedule, ensuring this process is smooth and uncomplicated.
Maintain strong product and brand knowledge across both properties and understand all technical details needed to ensure all the property’s systems work as expected, proactively identifying and resolving any issues that may arise.
Approach difficult situations with an outstanding problem-solving attitude.
Run errands offsite to provide a memorable experience by going above and beyond.
Ensure key stakeholders, special guests, and VIPs receive personalized experiences, including recognizing any important celebrations for our members and collaborating with the GMs to activate these in their spaces.
Address any issues that may arise immediately, logging them accurately and ensuring prompt follow-up.
Maintain a clean and professional appearance for yourself and the team.
Perform any other role as required.
Hindi speaking preferred but not essential.
Perks of the role
£45,000 live-in; accommodation will be provided (single occupancy only).
Location is a 30-minute drive from Oxford.
40-hour contract. OT paid or TOIL.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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