Front of House Leader - Manchester Airport Airside T3

Pret; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fast-casual restaurant chain in Manchester is seeking passionate Leaders who thrive on delivering exceptional customer experiences. You will coach and support teams, ensuring smooth operations during shifts. This role also offers opportunities for growth within the company through training and development programs. With unique benefits such as free meals, a membership with discounts, and more, this is an excellent opportunity for anyone aiming to excel in the hospitality sector.

Benefits

Free meals while working

Club Pret Membership

Earn an extra £5 for early starts

28 days paid holiday

Employee discount program

Free shoes

Pension scheme

Length of service reward

Free parking

Qualifications

• Passionate about providing exceptional customer experiences.
• Ability to coach and train team members.
• Experience in fast-paced environments.

Responsibilities

• Support, train, and coach teams for outstanding service.
• Take ownership of store success during shifts.
• Ensure smooth front-of-house operations.

Skills

Leadership

Customer service

Teamwork

Job description

Calling all passionate Leaders to discover a world of opportunities at Pret A Manger, Manchester Airport, Terminal 3, Manchester M90 3NZ GBR!

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team! We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.

Overview

As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. But that's not all – at Pret, we invest in your growth! You'll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!

Explore our current job openings :

• We have Full-time (35 Hours) Front of House Leader positions available – Shifts are spread over 5 days from Monday to Sunday and can start as early from 3am and finish as late as midnight.

About the pay :

• £ to £ per hour (Inclusive of weekly mystery shopper bonus of £ per hour)

What’s more?

• Free meals while you’re working
• Club Pret Membership, with 50% off food and 5 free drinks a day.
• Earn an extra £5 when you start to work between 3am and 5am
• 28 days paid holiday (pro-rata if you’re part‑time)
• Your Pret Benefits – employee discount program (Retails, Food, restaurants, Gym, etc)
• Free shoes
• Rewards for being outstanding.
• Pension scheme
• Length of service reward.
• And more…

As a Airport employee you will also enjoy the following unique benefits :

• Free parking
• Free Car Park while you are on holiday, subject to availability
• Discounted Shopping at the Airport
• Cycle to Work Scheme

You want career Growth?

Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member)

Grow with us and earn professional qualifications : we offer Apprenticeships Level 3

Use of our internal ‘Opportunity Network’ to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.

About us :

Pret a Manger is a beloved international fast‑casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we're dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don’t sell, goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It's (partly) what we think makes Pret special.

If you thrive in a fast‑paced environment, love working and having fun in a team, love an early morning and have a passion for serving delicious food and drinks, we want to hear from you!

As this role is based in an airport, all successful applicants will need to apply for an airport security pass (Pret A Manger will pay for this). As part of the process, you must be able to provide 5 years of references – these can be :

• Employment Reference
• Self‑Employed Reference
• Unemployment Reference (Job Centre or Benefits Offices)
• School / Education Reference
• Agency Reference

After initial training

Terms and conditions apply

You want to know more about the role, benefits and Values please visit