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Host à Grande-Bretagne

Host - Vesper Bar

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Il y a 8 jours
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Host - Vesper Bar
The Dorchester
Grande-Bretagne
Sur place
GBP 24 000 - 28 000
Plein temps
Il y a 8 jours

Résumé du poste

A luxury hotel in London is seeking a Host for Vesper Bar, responsible for managing guest reservations and ensuring exceptional service. Ideal candidates will have excellent communication skills and a strong customer service ethos. The role offers significant training and development opportunities along with a competitive bonus scheme.

Prestations

Fantastic Employee bonus scheme
Complimentary stays including breakfast
50% F&B discount at selected bars
Vibrant social events
Great discounts in shops
Apprenticeship and training opportunities
£1000 bonus for friend referrals
Immediate wellbeing support

Qualifications

  • Ability to manage reservations and table allocations.
  • Experience in fulfilling guest special requests.
  • Proficient communication in English.

Responsabilités

  • Meet and greet guests, seating them at allocated tables.
  • Fulfill special dietary requirements and preferences.
  • Coordinate with other departments for alignment.

Connaissances

Communication skills
Strong customer service ethic
Description du poste
Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Host you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Host in Vesper Bar at The Dorchester Hotel here are just some of the great benefits you will receive:

  • Fantastic Employee bonus scheme and Excellent Service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
  • Apprenticeship, training and development opportunities – from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
  • £1000 bonus when you recommend a friend
  • Access to immediate wellbeing advice, because We Care about our employees
What you\'ll do

You’ll love what you do and take pride in delighting our guests:

  • You will be responsible for managing reservations and table allocations during your shift which will include meeting and greeting guests, seating guests to allocated tables and bidding them farewell on departure all to ensure our guests receives nothing but the best.
  • You will be responsible for fulfilling our guests\' special requests including dietary requirements , food and drink preferences and special occasions.
  • You will communicate with other departments and extended hotel team in order to ensure the alignment remains.

The items shared are the essence of a day in the life of a Host in Vesper Bar, but we’ll make sure you are provided with specifics on how we care for our hotel

What you\'ll bring
  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Host in Vesper Bar you’ll have the opportunity to bring these to life and continue to create our legacy.
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You can comfortably communicate in this language.
Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London

Who we are

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update

Reference

2022-3762

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