Community Host

Deverell Smith Ltd; Cambridge; On-site; GBP 30,000; Full time

Job summary

A leading rental community organization in Cambridge is seeking a Community Host. You will deliver exceptional service, manage community initiatives, and foster connections. The ideal candidate is a people-person with a passion for hospitality and at least 1-2 years of experience in customer-facing roles. This role requires strong communication skills and the ability to work varied shifts. Join a vibrant team focused on creating sustainable communities where renting is a lifestyle.

Qualifications

• 1-2 years of experience in front-of-house or customer-facing roles.
• Able to work varied shifts, including weekends and evenings.
• Detail-oriented and proactive mindset.

Responsibilities

• Welcome residents and visitors warmly at the front desk.
• Organize community events to foster connections.
• Manage occupancy and resident satisfaction.
• Handle resident queries and administrative tasks.
• Ensure communal areas are clean and inviting.

Skills

Customer service

Community building

Strong communication

Organizational skills

Social media management

MS Office proficiency

Job description

Role: Community Host

Salary 30K

Location: Cambridge

Hours: Shift pattern, Monday to Saturday, 40 hours per week

Join a Groundbreaking Rental Revolution as a Community Host!

Step into an exciting opportunity to be part of the single-family rental community, redefining what it means to rent. They are creating vibrant, sustainable neighborhoods designed for living, working, and thriving - all with a focus on long-term community and well-being.

Your Role:

As the Community Host for their flagship development, you'll be the heartbeat of the community, delivering exceptional customer service, fostering connections, and creating unforgettable experiences. You'll lead community initiatives, manage day-to-day operations, and ensure residents feel truly at home.

What You’ll Do:

• Welcome residents and visitors with warmth, managing the front desk with professionalism.
• Organize and oversee community events, bringing people together to build connections.
• Support leasing strategies, ensuring high occupancy and resident satisfaction.
• Manage social media accounts, showcasing the best of the community.
• Ensure communal areas are pristine, safe, and inviting through regular inspections.
• Handle administrative tasks, resident queries, and tenancy documentation.
• Collaborate with the team to drive innovation and enhance resident experiences.

Who You Are:

• A people-person with a passion for hospitality and community building.
• Organized, detail-oriented, and proactive with strong communication skills.
• Experienced in front-of-house or customer-facing roles (1-2 years).
• Tech-savvy, with proficiency in MS Office and social media management.
• Flexible and adaptable, ready to work varied shifts, including weekends and evenings.

Why Join Them?

Be part of a fast-growing, forward-thinking organization that values creativity, innovation, and making a difference. You'll help shape a community where renting isn't just a temporary option - it's a lifestyle.

Ready to redefine renting and create something extraordinary? Apply now and make it happen!