Field Service Engineer jobs in Großbritannien
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Senior Service Advisor
Zusammenfassung
A vehicle service company in Bedford is seeking a Senior Service Advisor to assist the Aftersales Manager and ensure the highest quality customer service. You will manage customer allocations and queries while aiming to meet departmental budgets. Essential qualifications include 2 years of relevant experience and a full UK driving licence. The position offers a basic salary of £35,000 with OTE up to £40,000 and a great benefits package.
Leistungen
Qualifikationen
- 2 years experience as a Senior Service Advisor or Service Reception Supervisor.
- Experience in a Franchised Dealership is essential.
Aufgaben
- Assist the Aftersales Manager with the running of the Service Department.
- Ensure all customer queries are dealt with professionally.
- Deliver the highest level of customer service at all times.
Kenntnisse
Tools
Senior Service Advisor – Bedford - Basic Salary - £35,000 - OTE - £40,000 (uncapped) - Great Benefits Package
- Assist the Aftersales Manager with the running of the Service Department
- Allocate customers to the Service Advisors on a daily basis to ensure the customer experience is of the highest quality
- Ensure all customer queries are dealt with in a polite, professional and timely manner
- Allocate Collection & Deliveries to the drivers
- Work alongside the Aftersales Manager to deliver the departmental budgets
- Delivering the highest level of customer service at all times
- Essential Requirements: 2 years Senior Service Advisor / Service Reception Supervisor Experience with a Franchised Dealership
- Full UK Driving Licence
- Desirable Requirements: Kerridge or Pinnacle experience
Basic Salary up to £35,000
On Target Earnings up to £40,000 (uncapped)
Great Benefits Package
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.