Field Service Engineer jobs in United Kingdom

A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

• Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals, including employees and customers, as required.
• Continuously learn new technical information and techniques through formal training to stay updated with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management informed of mechanical repair issues as they occur.
• Maintain an organized and clean shop environment.
• Adhere to all company policies, procedures, safety, and environmental rules.

This position is a leadership role within the shop. We expect you to help set the pace and tone while developing the team around you. Collaboration and a team-first mentality are essential for success. The following qualifications are preferred to assess your fit:

• A High School Diploma or GED
• 3+ years of strong automotive mechanical diagnosis, problem-solving, and repair experience.
• 4 or more ASE certifications are preferred, including A4 Steering and Suspension, A5 Brakes, and at least two from A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance.
• Section 609 certification is required.
• State Inspection license if applicable.
• High motivation, energy, and a customer-focused attitude.
• Valid driver's license.
• Successful completion of pre-employment background check.
• Availability to work days, nights, holidays, and weekends as needed.

The physical demands described here are representative of those required to perform the essential functions of this job. Reasonable accommodations can be made for individuals with disabilities.

The characteristics described are representative of those encountered while performing these functions.

• Frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Stand and walk for extended periods.
• Reach overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
• Communicate effectively in person, by telephone, or telecommunications.
• Enter and retrieve information on a computer.
• Present information to groups.
• Visually verify information, often in small print.
• Operate a motor vehicle safely.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.