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Job summary
An established industry player is seeking a Scheduler to join their Responsive Maintenance division. In this role, you will be responsible for efficiently planning and scheduling maintenance appointments for a team of operatives, ensuring that work is allocated effectively and targets are met. You will play a crucial role in delivering high-quality service to clients while working collaboratively within a team. This opportunity offers a chance to contribute to a company with a proud legacy in the built environment, committed to creating sustainable and thriving communities. If you have experience in a similar role and are passionate about making a difference, this position is for you.
Qualifications
- Relevant experience in scheduling within a maintenance or construction environment.
- Ability to manage multiple priorities and meet deadlines.
Responsibilities
- Schedule works for up to 20 operatives daily, ensuring efficient diary management.
- Respond to emergencies and manage work allocations promptly.
Skills
We have an opportunity for a Scheduler to join our Wates team within our Responsive Maintenance division. You will be working out of our Ealing office on one of our social housing contracts, delivering planning for our reactive maintenance appointments.
Key Accountabilities will include:
- Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.
- Check the system for emergencies and manage within a timely manner to ensure targets are met.
- Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion.
- Provide a high quality service to our client on a face to face basis.
- Work within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders.
We are looking for you to have relevant experience gained from working in a similar industry and environment.
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
Work for Wates
Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:
- Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
- Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
- Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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