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Project Coordinator / Project Manager - Language Translation.
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Project Coordinator / Project Manager - Language Translation.
Job summary
A dynamic translation service provider in Birmingham seeks a Language Translation Project Coordinator / Project Manager to enhance customer service and manage projects. This role involves sourcing subcontractors, order management, and maintaining client relations. Ideal candidates should have a degree in Translation and a commitment to excellent customer service. Training opportunities and career progression are offered.
Benefits
Qualifications
- Degree in Translation or relevant work experience as a Project Manager.
- Experience in customer service roles.
- Ability to use CRM software.
Responsibilities
- Provide excellent customer service to clients and subcontractors.
- Manage and process customer orders.
- Source and manage subcontractors.
Skills
Education
Mission Translate is looking for a Language Translation Project Coordinator / Project Manager to join our growing team during an exciting period for the company.
On offer are excellent career progression opportunities, company-supported training and qualification programmes, and performance-related bonuses.
If you have a degree in Translation or work experience as a Project Manager in LSP, you are the best fit for this role.
- Providing excellent customer service to clients and subcontractors on the telephone on a daily basis
- Customer support and complaints handling
- Management and processing of customer orders
- Sourcing and management of subcontractors
- Using in-house CRM software
- Undertaking videoconferencing sessions
- Data entry
- Filing
- Diary management
- Excellent organisation and timekeeping
- Strong communication, both written and oral
- A positive and friendly approach to customers
- A commitment to delivering excellent customer services
- The ability to work under time pressure and meet deadlines
- Meticulous attention to detail
- Excellent organisation and timekeeping
- Strong communication, both written and oral
- A positive and friendly approach to customers
- A commitment to delivering excellent customer services
- The ability to work under time pressure and meet deadlines
- Meticulous attention to detail
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.