Customer Support jobs in United Kingdom
Senior Primary Care Admin & Patient Services
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Senior Primary Care Admin & Patient Services
Job summary
A regional healthcare provider is seeking a motivated Senior Customer Care Administrator in Hexham. The role includes providing exceptional customer service, administrative support, and managing patient information within a fast-paced environment. Applicants should possess strong organizational and IT skills and be capable of prioritizing tasks effectively. Training will be provided on SystmOne, which is essential for patient documentation. Join this dynamic organization to contribute significantly to patient care and support.
Benefits
Qualifications
- Experience in a customer care or administrative role.
- Excellent verbal and written communication skills.
- Ability to manage time effectively and complete tasks without supervision.
Responsibilities
- Provide secretarial support to GPs and clinicians.
- Answer telephone calls and direct public inquiries.
- Ensure timely appointments and process patient referrals.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.