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Customer Service Representative jobs in United Kingdom
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Commercial Account Executive
2117GB00 A-Plan Holdings (Unlimited)
Oxford
On-site
GBP 35,000 - 50,000
30+ days ago
Pro Robotics Key Account Manager (South West)
Husqvarna Group
Newton Aycliffe
Hybrid
GBP 80,000 - 100,000
30+ days ago
Connect with headhunters to apply for similar jobsEnterprise Account Executive – Strategic Retail (UKI)
Databricks Inc.
London
On-site
GBP 100,000 - 125,000
30+ days ago
Senior Principal Customer Success Manager, Strategic Accounts
Atlassian
London
Hybrid
GBP 90,000 - 120,000
30+ days ago
Membership Experience Host - Full Time
Everlast Gyms
Leicester
On-site
GBP 25,000 - 35,000
Full time
30+ days ago
Job summary
A leading fitness company in Leicester is seeking passionate individuals for a member-focused role. You will maximise member experience, support sales and retention, and ensure cleanliness. Ideal candidates have a positive mindset, are customer service-oriented, and are driven towards fitness. Flexible scheduling and a commitment to personal development are essential. This position offers various company perks including gym membership and bonuses.
Benefits
20% discount across all facias
Frasers 1000 bonus scheme
Free Gym membership
Monthly Frasers Champion – winners get double their salary
Opportunity to deliver personal training sessions
Qualifications
- Passionate about fitness, administration, and customer service.
- Willing to participate in learning and development opportunities.
- Competent with administrative duties.
Responsibilities
- Maximise member and guest experience in the club.
- Support sales and retention of memberships.
- Ensure cleanliness of facilities.
Skills
Outgoing personality
Customer service
Administrative duties
Flexibility
Fitness knowledge
Job description
Company Description
Everlast Gyms...
In our world the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.
Elevation is a part of our core, matching with great company benefits to mention a few:
Main Duties and Responsibilities:
Need to be:
Want to know see more of the great things our brand does please visit our LinkedIn page here.
An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
Everlast Gyms...
In our world the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.
Elevation is a part of our core, matching with great company benefits to mention a few:
- 20% discount across all facias
- Frasers 1000 bonus scheme
- Free Gym membership
- Monthly Frasers Champion - winners get double their salary for the month
- Opportunity to deliver personal training sessions
Main Duties and Responsibilities:
- To maximise every member and guest’s experience in our club.
- To support the sales and retention of memberships through excellent customer service.
- To contribute with the cleaning and hygiene standards of the club as and when required.
- To be a competent key holder of the club, covering shifts as and when required
- To have a good understanding of the membership software system.
- Ensure you are always up to date with current Fitness Challenges, Class descriptions and gym floor focus and take part in these.
- Support the Fitness Manager with Gym Floor
- Ensure that you have experienced the products and services on offer.
- Ensure the cleanliness of the Facilities are always above expectation by taking an active role in the upkeep of the club, with support from the full team.
- To drive the secondary, spend KPI targets.
- To competently deal with every member complaint you experience, and ensure the relevant manager is made aware.
Need to be:
- Of an outgoing personality, with a positive mindset
- Competent with all administrative duties.
- Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.
- Willing and able to participate in learning and development opportunities, to progress both your competencies and career.
- Able to drop into operational key holder duties as and when the business requires.
- Passionate about fitness, administration and customer service
- Flexible – to work shifts to suit the needs of the business, and to take on additional duties where required to support your team members.
- Target focussed – to support the club with sales and retention towards achieving success for the business.
Want to know see more of the great things our brand does please visit our LinkedIn page here.
An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
- Think without limits - Think fast, think fearlessly and take the team with you
- Own it and back yourself - own the basics, own your role and own the results
- Be relevant - Relevant to our people, our partners and the planet
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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