Inbound Customer Sales Executive

Express Recruitment; Coalville; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading recruitment agency is seeking a motivated individual for a customer service role within an inbound enquiries team. The position offers a competitive salary starting at £26,000 – £28,000 with bonuses and a commitment to career progression. Responsibilities include developing customer relationships, showcasing products, and managing enquiries. Ideal candidates will have previous sales experience and strong communication skills, with training provided for IT systems.

Qualifications

• Previous professional work experience working in customer-facing sales role.
• Background communicating with customers in manufacturing or industrial sectors is advantageous.
• Confident communicator who can explain products and their benefits.

Responsibilities

• Develop strong relationships with both new and existing customers.
• Showcase the full range of products and services.
• Clearly explain product features, pricing, and benefits.
• Accurately update customer records and sales activity.
• Proactively follow up on leads and enquiries.

Skills

Customer-facing sales experience

Confident communication

IT system proficiency

Interest in sales

Job description

Job Overview

Are you a professional motivated by the prospects of giving excellent customer service, answering queries and solving customer problems? Keen to make your mark in the rapidly developing eco‑friendly and high‑quality alternative to wood based products? We at Express have just the role for you!

We are working in partnership with a UK market leader in this space, who are looking to recruit an ambitious individual to join their inbound enquiries team. The company has ambitious growth plans, offers fantastic offices and excellent progression routes.

Starting salary £26,000 – £28,000 + the ability to earn up to £5k bonus payments. In peak periods (c3 months of the year) it is expected that candidates work a Saturday morning, with time off in lieu.

Responsibilities

• Develop strong relationships with both new and existing customers, becoming their go‑to contact
• Confidently showcase the full range of products and services, tailoring your approach to each client
• Clearly explain product features, pricing and benefits, helping customers find the right solution
• Accurately update customer records and sales activity using the internal systems
• Proactively follow up on leads and enquiries to secure appointments and drive new business

Skills & Experience

• Previous professional work experience working in customer‑facing sales role
• Background communicating with customers in manufacturing or industrial sectors advantageous
• Confident communicator who can explain products and their benefits in a clear, engaging way
• Comfortable using IT systems and picking up new software quickly – full training provided
• A natural interest in sales with a positive, people‑focused approach

Vacancy Summary

Hours: Full Time (Monday – Friday)

Job Type: Permanent, Full Time

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

Location

Oxford, Oxfordshire

Application Form

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