Account Manager

HCG; Manchester; On-site; GBP 35,000 - 45,000; Full time

Job summary

A global healthcare communications partner in Manchester is seeking an Account Manager to lead projects and manage client relationships. The role requires two years of account/project management experience and a degree in life sciences or communications. You will oversee project timelines, develop budgets, and facilitate team communication. Strong project management and communication skills are essential. The company offers an inclusive environment and values diverse applicants.

Qualifications

• 2 years of experience in account/project management, preferably in an agency setting.
• Excellent written and oral communication skills.
• Ability to work independently and within a team.

Responsibilities

• Lead projects from start to finish with support from account leads.
• Develop and manage project timelines and budgets.
• Manage client relationships and lead meetings.

Skills

Project management

Communication skills

Analytical skills

Problem-solving skills

Interpersonal skills

Attention to detail

Education

Degree in life science or liberal arts, marketing, or communications

Tools

MS Office

Job description

Healthcare Consultancy Group (HCG) is the global healthcare communications partner for pharma and biotech that accelerates the impact of medical science.

HCG boldly defines the healthcare communications landscape at the convergence of people, purpose, science, and technology, driving the impact that pharma needs to realize the promise of innovative medicines.

We’ve created a unique model of four powerhouses—Commercial & Marketing, Medical Affairs, Publications, Regulatory—that enables hyperconnected, audience‑centric engagement that delivers health impacts for our clients.

Why? Science requires it. HCPs demand it. Patients deserve it. Pharma inspires it.

Our Purpose

We accelerate the impact of science.

Scientific discovery moves humanity forward, creating better ways to connect, to care, to live. The innovations our clients create not only improve lives but save them. We work every day to maximize that impact.

With the unrivaled ability to define what’s next, we keep clients ahead of the evolving industry landscape. Equally expert in the science and the humans behind it, we interrogate our client’s challenge to identify real opportunity. Our industry foresight is matched with relentless execution, and we partner with clients to ensure their story connects with the right audience when it matters most.

Together, we move medicine closer to patients. Together, we accelerate the impact of science.

Account Manager

As an Account Manager, you will be leading projects from start to finish, with support and guidance from our account leads. This will include timeline development and management, financial management, and client relationship‑building and interaction. You will also work very closely with other internal stakeholders on our team, such as scientific services, editorial, creative, and digital, so strong communication skills are essential.

What You Will Do

• Execute projects autonomously, with proven knowledge of internal processes, and capably and directly manage projects while working with interdepartmental teams
• More confidently drive your own and others’ agendas and keep deadlines (project management, prioritizing, and delegation)
• Begin to partner with clients more independently and lead client meetings/calls focused on project status and completion
• Provide expert oversight of Workfront and other content management databases/portals (if applicable to account, e.g., Veeva, Datavision)
• Partner with Client Finance Director for accurate picture and preservation of account financials
• Develop client budgets, SOWs, and estimates with minimal revision needed
• Oversee the work of and provide direction to junior account managers, and facilitate onboarding and training of junior staff by delegating project work to provide experience and knowledge transfer
• Participate in and contribute to select business planning sessions
• Assist in preparation for new business pitches/presentations, including research, scheduling, and other internal needs

Requirements

• Degree in life science or degree in liberal arts, marketing, or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing
• 2 years of experience in account/project management in an agency setting; some pharmaceutical or healthcare‑focused client experience preferred, but not required
• Working knowledge of MS Office (MS Outlook, Word, Excel, Project, and PowerPoint)
• Excellent communications skills (written and oral), and analytical, interpersonal, and problem‑solving skills
• Ability to work independently and within a team
• Must be solution oriented
• Passion for excellence and extremely detail oriented
• Comfortable leading client calls
• Highly organized, able to manage workload, manage time, and prioritize tasks
• Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts)

The Healthcare Consultancy Group is an Equal Opportunity Employer. We welcome all applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.