Customer Service Manager jobs in United Kingdom

This branding and packaging design studio is all about achieving clarity and distinction for its impressive roster of clients.

With their hands‑on approach, this straight-talking bunch work a range of briefs for big, household names and smaller challenger brands in the FMCG space, helping them to stand out from the competition.

Big on strategy and innovation, they’re now on the lookout for a talented Account Manager to add to their ranks. This is a great opportunity for someone to well and truly make their mark here!

• £30,000 – £40,000
• Hybrid working
• Social and friendly team
• Big on learning & development
• Enhanced company pension
• 25 days holiday + bank holidays
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The Position

You’ll know your way around a brief, so you’ll be confident when it comes to understanding the needs of all stakeholders, and you definitely know how to deliver great results for both your clients and the agency, too.

Managing the time plans, budgets and delivery of an exciting range of accounts, you’ll show true ownership of each project that comes your way. You’ll keep processes in check, always committed to delivering work on time, on budget and on brief.

A brilliant collaborator, you love working closely with clients and the team around you at all levels, building rapport and looking to share thoughts that can truly elevate concepts. Personable and passionate, you’ll always be there with a helping hand and ready to motivate and inspire those around you.

What We’re Looking For

A positive and proactive Account Manager who has a solid understanding of the creative and brand process, ableto express their ideas and opinions to support the creative journey.

We’re looking for someone with experience delivering campaigns for some of our favourite household names across branding, creative and digital too. An expert when it comes to building strong client relationships, managing integrated campaigns and driving account growth, you’ll be ready to add value from the get-go!

You’ll talk us through your successes, your problem‑solving abilities, and your experience in a similar environment, managing branding and design projects as well as the packaging and FMCG projects that are under your belt.

A more diverse team is a more creative team.

It’s our job to build teams of people, and we’re proud to bring together a global network of diverse talent.

All applicants will be considered without regard to race, nationality, religious persuasion, sexual orientation, sex, marital or parental status, physical ability, gender, or age.