Customer Service jobs in Großbritannien

You will be providing support to the Sales and Administrative teams, and dealing with customer enquiries and orders. Mainly this will involve speaking to customers on the phone, dealing with emails, processing online orders and helping with customer payments and stock or design queries. It will also involve liaising with the operations team, and handling customer enquiries about deliveries and logistics.

You're looking for a career that will make a difference. Disappearing into a large organisation or doing the same thing every day doesn't appeal - you'd like to put your energy and passion for customer service to good use, helping to grow a company that's making a difference.

We'll be looking for candidates who have a demonstrable interest in sustainability and renewable energy. Some experience of sales activities, or building relationships would be an advantage, but a winning way with customers and a willingness to learn also go a long way. The ability to quickly grasp technical information, and explain it clearly would be desirable, as would a decisive and efficient nature. The ideal candidate will thrive in a team, but have a problem‑solving and self‑led approach during busy periods. Establishing and building relationships is a key part of the role, along with attention to detail and a friendly manner.

You’ll be joining an enthusiastic young team and see the results of your work from day one. There’s a friendly and informal atmosphere, and a real buzz when things get going. You will learn a lot on the job, and we’ll bring you up to speed as fast as possible. It’s a fast‑moving industry so new products, customers and technologies come along all the time - there will always be new things to learn. Our own tools are also evolving rapidly.

Do you love talking to people, solving problems, building relationships and providing excellent customer service? Are you keen to start your career somewhere making a difference?

We pride ourselves on being a distributor that offers a wide range of great products, but with the support of friendly and helpful service too. We have some industry‑leading web tools to make ordering easy, but we strongly believe that people buy from people and we’re looking for someone to join our friendly sales team as we continue to pick up customers in this rapidly expanding market. We’re primarily a distributor of components of renewable energy systems - from solar panels to batteries and heat pumps.

Midsummer is a fast‑growing company selling a range of renewable energy products, primarily to installation companies, from our offices in Cambridge, Glasgow and Dublin. We sell solar PV systems, battery storage, electric vehicle chargers, heat pumps and a variety of other associated products, and were recognised as the UK’s best renewables distributor in both 2020 and 2022. Founded in 2005, we’re now on our 6th warehouse, process around 50,000 orders a year, and have a team of over 120 people across the UK and Ireland offices. In addition to our growing gang of friendly staff and a lean, efficient operation, we have a suite of web tools that make design and ordering extremely easy. Easy‑pv.co.uk and heatpunk.co.uk are both market‑leading tools for designing solar and heat pump systems, and we have a team of software developers improving them all the time.

As an organisation, we have a strong environmental ethos and a passion for promoting the uptake of renewables, and our team share a belief in an open and honest approach to business. Find out more about our story, purpose and how we make sustainability, integrity and innovation central to what we do here.

In Easy‑PV, arranging panels is simple and fast. Required mounting components, such as rails, clamps, and hooks, are automatically calculated in the blink of an eye.

This is a full‑time role based in our offices on the outskirts of Cambridge, with a salary of £26,000‑£28,500 with a further potential up to £2,000 in bonuses, depending on experience and qualifications. Long‑term employees also take home a share of the profits of the company.