Telesales Account Manager

Midas Recruitment Ltd; Fazeley; On-site; GBP 26,000 - 44,000; Full time

Job summary

A dynamic recruitment agency is seeking a Telesales Account Manager in Fazeley, United Kingdom. This role requires an individual passionate about account management and sales, committed to delivering outstanding customer service. The successful candidate will drive account growth and take ownership of customer relationships within a fast-paced and target-driven environment. Offers include a competitive salary, excellent training, and numerous employee benefits such as generous holidays and a pension scheme.

Benefits

Competitive salary

23 days holiday, plus bank holidays

Excellent accredited training

Retail discounts

Company pension

Free onsite parking

Qualifications

• Proven sales experience, confident in growing accounts and delivering against targets.
• Excellent communication skills, builds rapport easily and understands what customers want.
• Thrives in a target-driven and fast-paced sales environment.

Responsibilities

• Drive overall account growth by understanding customer requirements.
• Take ownership of your accounts, identifying opportunities and securing business.
• Perform outbound calls to retain customers, renew contracts, and close sales.

Skills

Account Management

Sales

Communication

Customer Service

Salesforce

Microsoft Office

Tools

Salesforce

Microsoft Office

Job description

If you enjoy the strategic side of sales, know how to maximise an account, and can consistently deliver against targets, we want to hear from you!

An innovative and instantly recognisable business is seeking a Telesales Account Manager to join its fast-paced team. Proud of its seamless customer experience, the company is renowned for developing careers, supporting long-term progression, and maintaining excellent staff retention through a genuine commitment to work-life balance.

What's in it for you?

• Work hours: Monday to Friday, 9am to 5pm, with 2 x 15-minute breaks and a ½ hour lunch
• Salary: £26,000 with a realistic OTE £43,900
• An extensive induction programme to support your onboarding and introduction to the company
• 23 days holiday, plus bank holidays
• Holiday buy and sell scheme
• Excellent accredited training and ongoing career and development opportunities
• Retail discounts, up to £1000!
• DigitalGP access
• Regular incentives
• Company pension
• Free onsite parking

Telesales Account Manager Responsibilities:

• Drive overall account growth by understanding customer requirements and providing a memorable customer service
• Take ownership of your accounts, identifying opportunities and securing business that grows overall account revenue
• Make every interaction count and focus on quality, over quantity, by building close-knit and trusted relationships with your set of accounts
• Collaborate with the wider team to develop engaging and successful sales strategies
• Perform outbound calls to retain customers, renew contracts, provide solutions, and close sales
• Use Salesforce to drive the customer contact strategy and record all sales activity
• Connect prospects and leads with the new business team
• Work with the customer service team to ensure the service delivered is seamless and cancellations are kept to a minimum

Telesales Account Manager Skills and Experience:

• Experienced Account Manager who is relentless in their approach and enjoys all elements of account management
• Proven sales experience, confident in growing accounts and delivering against targets
• Excellent communication skills, builds rapport easily and understands what customers want
• Commercially-minded, knows how to spot an opportunity and capitalise on it
• Thrives in a target-driven and fast-paced sales environment
• IT savvy and capable of using Salesforce and Microsoft Office