Autocare Technicians/Mechanics

Halfords; Ashford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned automotive service company in Ashford is seeking an Autocare Technician/Mechanic apprentice. This role involves using diagnostic tools to identify vehicle faults, conducting inspections, and providing customer service. Candidates should possess a Level 2 Apprenticeship Standard in Autocare Technician and GCSEs in English and Maths. Full training, a toolkit, and mentorship will be provided, with a permanent role available after successful completion of the apprenticeship.

Benefits

Full toolkit provided

Mentorship in the workplace

Training-related costs covered

Permanent role upon completion

Qualifications

• Must progress towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair.
• Ability to apply customer service principles in a workshop environment.
• Commitment to maintain health and safety procedures.

Responsibilities

• Use diagnostic tools to identify vehicle faults.
• Test parts and systems for correct working.
• Follow checklists to examine critical vehicle parts.
• Prepare vehicles for service and inspection.

Skills

Strong communication

Customer service

Teamwork

Problem-solving

Attention to detail

Organisational skills

Enthusiasm to learn

Education

Level 2 Apprenticeship Standard in Autocare Technician

GCSE in English (grade 4/C)

GCSE in Maths (grade 4/C)

Certificate in Automotive Refrigerant Handling

Level 2 qualification for safe isolation of electric and hybrid vehicles

Brand specific certifications

Tools

Halfords toolkit

Job description

Overview

Every day is different within the Service department. As an Autocare Technician/Mechanic apprentice, you will develop a career leading to a permanent role upon successful completion of the apprenticeship.

Responsibilities

• Use diagnostic to identify vehicle faults.
• Test parts and systems to ensure correct working.
• Follow checklists to examine all critical parts of vehicles.
• Carry out bumper‑to‑bumper overview, service and inspection.
• Maintain electronic systems including on‑board entertainment.
• Record legible and accurate paperwork for customers and centre records.
• Maintain a clean and tidy work environment.
• Prepare the vehicle and working area before the work activity, removing slip and trip hazards.
• Store, maintain including calibration checks and return tools and equipment to storage.
• Access vehicle technical data to inform inspections and make judgements on wear and serviceability.
• Comply with health and safety procedures, environmental and sustainability procedures.
• Apply state‑of‑health condition monitoring tests to high‑voltage batteries and chargers for electrified vehicles.
• Record vehicle service maintenance, parts replacement or repair.
• Apply customer service principles and organisational customer care practices.
• Provide quotation of cost and order automotive parts, products and consumables applicable to the vehicle.
• Apply procedures for stock and parts storage: ordering, checking and stock rotation.
• Apply organisational sales processes.

Qualifications

• Level 2 Apprenticeship Standard in Autocare Technician.
• Certificate in Automotive Refrigerant Handling.
• Level 2 qualification for safe isolation of electric and hybrid vehicles.
• Brand specific certifications.
• Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair.
• GCSE in English (grade 4/C) and Maths (grade 4/C).
• Strong communication, customer service, teamwork and problem‑solving skills.
• Enthusiasm and willingness to learn.
• Attention to detail, organisational skills.

Training Schedule

Training will be delivered using a combination of virtual classroom remote learning and face‑to‑face block release weeks at our state‑of‑the‑art training centre. Successful applicants are required to travel to a centrally located training facility to complete their apprenticeship training. All training‑related costs are fully covered as part of the programme, including travel, accommodation and meals. In the workplace, you will receive a dedicated mentor to support your continued learning.

What We Offer

• Block release training.
• A full Halfords toolkit, uniform and work boots supplied.
• A mentor in your garage to support you through the apprenticeship.
• A 40‑hour working week if you are under 18 or 44 hours per week if you are over 18.
• Permanent role upon successful completion of your apprenticeship.
• Continued development and training opportunities with Hybrid/Electric Vehicle and MOT training.
• English and maths guidance from the government.

Application

We reserve the right to close the advert early if we receive a sufficient number of applications. Please submit your application as early as possible to avoid disappointment.