Customer Service Assistant jobs in United Kingdom
Customer Account Manager – Loans & Client Growth
Everyday Loans
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Customer Account Manager – Loans & Client Growth
Job summary
A consumer finance company in Dudley is seeking a Customer Account Manager to manage the customer loan process. The ideal candidate will have experience in customer service and strong communication skills. You will engage with clients, assess their needs, and ensure successful loan processing while providing excellent customer service. This position offers a competitive salary up to £32,000, alongside a comprehensive benefits package including private healthcare, life assurance, and a bonus scheme.
Benefits
Qualifications
- Experience in financial services is a plus.
- Strong rapport building skills.
- Attention to detail in processing loans.
Responsibilities
- Engage with customers to assess requirements and affordability.
- Process loan agreements and support customers through their loan lifecycle.
- Deliver excellent customer service at all times.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.