Customer Service Assistant jobs in United Kingdom

We invite applications for an exciting and varied role as a full-time (35 hours per week) Customer Service Advisor working within the busy Customer and Business Service team.

The successful candidate will have an excellent telephone manner, the ability to multi-task, be flexible, and work under pressure. Your day will be varied, including call handling and supporting a variety of GCC services.

Comprehensive training and continuous supervisory support will be provided.

Hybrid working is available in this role. If you’re shortlisted for the post, we look forward to sharing more about our approach to meeting the needs of the business and supporting your work-life balance.

Alternative Application Packs can be requested in formats such as Braille, Audio, or other languages. To request an alternative, please call 0141 287 1054. Packs will be posted via second class within 3 working days of your request. Please note the job advert closing date to ensure timely application submission.

Note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure, which may impact current salaries quoted in job adverts. For more information about working for us, please visit our website GCC HR Policies.