Customer Experience jobs in United Kingdom

We’re more than just a jewellery brand – we’re on a mission to revolutionise the jewellery experience.

• Grow Together
• Celebrate Each Other
• Break All Boundaries

Our culture is fueled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe progress is a shared journey. When one of us grows, we all do.

Across our London Stores.

10-12 hrs per week.

£13.85+ commission. See more on our benefits.

To create memorable moments through genuine connection, intentional service and authentic presence, inspiring curiosity and creativity while radiating warmth and shaping community and belonging.

• Host from the heart and lead every interaction with warmth, intention, presence and authenticity.
• Build genuine connections with customers, offering advice and styling guidance with empathy and care.
• Create memorable and inspiring moments that align with our experiential retail pillars of Community and Connection, Memorable Moments, and Inspiration and Innovation.
• Bring curiosity and creativity to everything you do, finding new ways to inspire meaningful experiences for our customers.
• Radiate positivity and enthusiasm, uplifting both customers and your team.
• Take ownership of each experience, noticing the small details, leaning in fully and shaping moments that matter.
• Share your knowledge of products and materials with confidence, while maintaining a self‑led learning mindset.
• Act as a true brand ambassador, championing our values, driving loyalty through our CRM programme and connecting meaningfully with your local community.
• Collaborate with your team to ensure the continued success of the store, living our mission and supporting one another.

A values champion and brand ambassador, with a deep connection to our mission and a natural desire to lead with warmth, presence and authenticity.

Retail experience and a strong passion for people and customer experience, with a genuine curiosity to notice the small things and create meaningful moments.

The ability to inspire through positivity and enthusiasm, uplifting those around you and making every interaction authentic.

Strong communication and collaboration skills, able to be adaptable and respond effectively to change.

Life Story & Values – a 20‑min video call with our Talent Team to get to know each other better, asking questions inspired by our three core values.

In‑Store Experience Interview – a chance for you to experience life as a Stylist in an A M store with one of our Store Managers.

Feedback – We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.