Customer Care Manager jobs in United Kingdom

This is a permanent part-time position offering 8 hours per week. The position is based in the H&M Gloucester store. As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store.

Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge. Key responsibilities:

• You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
• You give and receive honest feedback to support not only your own development but also your colleague's development.
• You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.

If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry.

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.

Availability 2 days, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.

Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online.

Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.