Customer Care Assistant jobs in Gran Bretaña

Make a Real Difference as a Home Care Worker with Alcedo Care in Chester and surrounding areas.

Excellent rates of pay £13.40 – £15.25 PLUS Pension PLUS Holiday Pay (equating to a Rolled Up pay rate of £15.47 – £17.60)

Shift Patterns: 7am - 3pm | 3pm - 11pm | 7am - 11pm (Including Alternate Weekends)

A full UK driving licence and access to your own car is required to support clients in their own homes across Chester and nearby villages.

Do you have a caring nature and a passion for helping others live safely and independently in their own homes? If so, we’d love you to join our award-winning team at Alcedo Care.

We’re proud to be recognised as a Top 20 Rated Home Care Group for six years running. Every day, our amazing carers deliver high-quality support, enriching lives and making a lasting impact in local communities.

Why Choose Alcedo Care?

• £250 Welcome Bonus after completing probation (for full time and part time roles)
• Enhanced bank holiday rates
• Referral bonus – earn £252 for every successful referral
• Mileage contribution for drivers
• Flexible hours – full-time, part-time, and casual shifts
• 24/7 wellbeing support through our Employee Assistance Programme
• Award-winning training from our in-house team, including Registered Nurses
• Career development through our Rising Stars programme and fully funded NVQs

With over 24 branches across the North West, Lakes & Cumbria, Yorkshire, and Wales, we deliver more than a million hours of care each year – all while keeping family values and a supportive culture at the heart of what we do.

As a Home Care Worker, you’ll support people of all ages with:

• Personal care (washing, dressing, continence support)
• Medication and meal preparation
• Household tasks and daily routines
• Encouraging independence and providing companionship

With 6 months experience we also offer opportunities to work in:

• Complex Care – supporting individuals with conditions such as spinal injuries, neurological disorders, and respiratory needs. Training includes tracheostomy care, PEG feeding, postural support, and more.
• Children’s Support – providing personal care, emotional support, and daily assistance for children and young people with complex needs.
• Mental Health Support – offering practical and emotional support to help individuals manage routines, reduce isolation, and build confidence.

No prior experience? That’s okay. Our Candidate Assessment Programme (CAP) during onboarding will give you the skills and confidence you need.

• At least 18 years old
• Willing to work flexible hours, including alternate weekends
• Enhanced DBS check and satisfactory references required
• For Complex Care, Children or Mental Health duties we require at least 6 months’ hands-on UK care experience.

If you’re ready to start a rewarding career where you’re truly valued, we’d love to hear from you. Apply today and take your first step with Alcedo Care.