Customer Care Assistant jobs in United Kingdom

Unlock Your Passion for Culinary Excellence: Join ProCook as a Sales Advisor!

Are you a kitchenware enthusiast with a passion for helping others create delicious meals? ProCook is on the lookout for a number of part time Sales Advisors to join our new store due to open in The Beacon Centre, Eastbourne in November !

Exciting news! We have two contracts available, each offering 12 hours per week.

About the Role:
As a Sales Advisor at ProCook, you will play a key role in creating exceptional shopping experiences for our customers. Whether they are seeking the latest culinary gadgets or essential kitchen staples, you'll be the go-to expert to guide them on their journey.

• Welcome and assist customers, helping them find the perfect products for their needs.
• Engage with customers to understand their preferences and provide product recommendations.
• Process transactions efficiently and handle customer inquiries and returns.
• Maintain store displays and ensure products are well-stocked and organized.
• Collaborate with the team to achieve sales targets and enhance customer satisfaction.

• A genuine passion for kitchenware and cooking.
• Strong communication and interpersonal skills.
• Previous retail experience is a plus but not mandatory.
• A proactive, positive attitude and a willingness to learn.
• The ability to work both independently and as part of a team.

Join us and be a part of something special!
At ProCook, we value our team members and offer a fun, supportive work environment where you can grow and thrive.

Key Requirements:

• Enthusiasm for customer service and a love for kitchenware.
• Excellent communication and interpersonal skills.
• Retail experience is preferred but not essential.
• A proactive and positive attitude.
• Team player with the ability to work independently.

Why You’ll Love Working at ProCook:

• Salary is £12.60 per hour.
• Real living wage employer.
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Quarterly Bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
• Learning & Development opportunities.
  

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!