Customer Care Advisor jobs in Großbritannien

What’s the Role?
We’re looking for a high-performing Enterprise Account Executive to join our London-based team. In this role, you’ll be responsible for driving new business and strategic growth within large enterprise organisations across the UK and EMEA. You’ll act as a trusted partner to senior stakeholders, guiding them through complex sales cycles and positioning our cutting-edge platform as a critical solution to their business needs.

The ideal candidate has a consistent track record of success selling enterprise software—preferably in Business Intelligence, Analytics, or Data platforms—and thrives in high-stakes, multi-threaded deal environments. This is a strategic role for someone who brings deep commercial acumen, strong cross-functional collaboration, and a passion for solving problems at scale.

What You’ll Do:

• Own the full enterprise sales cycle—from strategic prospecting through negotiation and close

• Navigate complex deal structures involving multiple stakeholders, legal, procurement, and cross-functional influencers

• Develop and execute territory plans to grow market share within target enterprise accounts

• Build deep relationships with decision-makers, from VP to C-level across business and IT functions

• Partner with internal teams across Marketing, Product, and Customer Success to align on account strategy and drive long-term customer value

• Deliver compelling, tailored product presentations and demos to executive and technical audiences

• Maintain accurate, up-to-date pipeline data and forecasts in CRM tools (e.g., Salesforce)

• Provide market and customer feedback to influence product development and go-to-market strategy

What You Bring:

• 5–8+ years of enterprise software sales experience, with a strong record of quota attainment and large deal wins

• Experience selling into enterprise organisations in the UK and/or EMEA markets

• Strong familiarity with the Business Intelligence, Analytics, or Data platform ecosystem is a significant advantage

• Proven ability to lead complex, high-value sales cycles involving legal, procurement, and executive-level negotiation

• Exceptional communication, relationship-building, and executive presence

• A strategic, consultative sales approach rooted in value creation and customer success

• Highly self-motivated and capable of operating with autonomy, while collaborating cross-functionally to drive outcomes

What makes ThoughtSpot a great place to work?

ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.

ThoughtSpot for All

Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.