Prestige Vehicle Service Advisor: Upsell & Customer Care

The Solution Auto; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading motor dealership in Manchester is looking for an experienced Service Advisor to join their team. This role entails being the first point of contact for customers, managing service and repair requests, and ensuring the best customer experience. Candidates should have strong customer service skills and experience in a similar role. The position offers a salary up to £29,250 with a bonus potential of £3,500.

Qualifications

• Experience in a Service Advisor role, preferably within a prestige dealership.
• Strong customer service skills are essential.
• Demonstrated ability to follow up and upsell services.

Responsibilities

• Act as the first point of contact for customers in the Aftersales department.
• Handle customer requirements for service and repair work efficiently.
• Provide exceptional levels of customer service.
• Promote additional products and services.

Skills

Customer service skills

Upselling abilities

Job description

A leading motor dealership in Manchester is looking for an experienced Service Advisor to join their team. This role entails being the first point of contact for customers, managing service and repair requests, and ensuring the best customer experience. Candidates should have strong customer service skills and experience in a similar role. The position offers a salary up to £29,250 with a bonus potential of £3,500.