Service Advisor: Upsell & Customer Care at Auto Dealership

Perfect Placement; Chichester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-established automotive dealership in Chichester is seeking a Service Advisor to join their busy Service Department. The role involves communicating with customers regarding service and repairs, managing job cards, and updating records. Candidates should have experience as a Service Advisor, excellent communication skills, and the ability to upsell services. The position offers a competitive salary up to £30,000 with OTE of £33,000, along with a great work-life balance including Monday to Friday hours and every other Saturday.

Benefits

Competitive salary and bonus scheme

Great work-life balance

Opportunities to grow within the company

Supportive team environment

Qualifications

• Experience in a Service Advisor role is essential.
• Ability to upsell on service work is a key requirement.
• Must have excellent communication skills and be customer focused.

Responsibilities

• Communicate professionally with customers about service and repair work.
• Produce job cards on in-house computer systems.
• Update customer and vehicle records and prepare invoices.

Skills

Customer focused

Excellent communication skills

Experience in a Service Advisor role

Ability to upsell on service work

Familiarity with motor dealership database software

Job description

A well-established automotive dealership in Chichester is seeking a Service Advisor to join their busy Service Department. The role involves communicating with customers regarding service and repairs, managing job cards, and updating records. Candidates should have experience as a Service Advisor, excellent communication skills, and the ability to upsell services. The position offers a competitive salary up to £30,000 with OTE of £33,000, along with a great work-life balance including Monday to Friday hours and every other Saturday.