Car Service Advisor | Upsell & Customer Care (Leicester)

Auto Skills UK; Leicester; On-site; GBP 30,000; Full time

Job summary

An established industry player is seeking a dedicated Service Advisor to join their dynamic team in Leicester. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. As a Service Advisor, you will be responsible for managing service bookings, ensuring customer satisfaction, and promoting additional services to enhance the customer experience. With a competitive salary and a range of benefits including generous holiday allowances and staff discounts, this opportunity is ideal for those looking to grow their career in the automotive sector. If you have a strong background in service advising and are ready for a new challenge, we want to hear from you!

Benefits

25 Days Holiday + Bank Holidays

Staff Car Scheme

Staff Discounts - Parts, Servicing, Bodyshop

Life & Medical Insurance - After 3 Years

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of Kerridge, 1 Link, or Pinnacle systems.

Responsibilities

• Arrange Service Department bookings efficiently.
• Attend to customer requirements and up sell services.

Skills

Customer Service

Up Selling

DMS System Knowledge

Teamwork

Education

Previous experience as a Service Advisor

Full manual UK Driving Licence

Tools

Kerridge

1 Link

Pinnacle

Job description

An established industry player is seeking a dedicated Service Advisor to join their dynamic team in Leicester. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. As a Service Advisor, you will be responsible for managing service bookings, ensuring customer satisfaction, and promoting additional services to enhance the customer experience. With a competitive salary and a range of benefits including generous holiday allowances and staff discounts, this opportunity is ideal for those looking to grow their career in the automotive sector. If you have a strong background in service advising and are ready for a new challenge, we want to hear from you!