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Descripción de la vacante
A leading insurance firm is seeking an experienced PI Team Leader to guide a high-performing team in a fast-paced environment. This role offers a competitive salary of £35-42.5k, along with generous benefits and training opportunities. Ideal candidates will have strong leadership skills and technical knowledge of personal injury claims management. The position is full-time and on-site with potential hybrid options.
Servicios
Competitive salary with annual reviews
Generous holiday allowance
Pension scheme
Ongoing training and development opportunities
Supportive and collaborative working culture
Formación
Experience managing or supervising a team within PI claims or a similar insurance setting.
Strong technical knowledge of personal injury claims handling.
Excellent communication, coaching, and mentoring skills.
Ability to prioritise workloads and keep the team focused on delivering results.
A proactive approach to problem-solving and continuous improvement.
Responsabilidades
Leading a team of PI Claims Handlers, setting clear expectations and ensuring high standards of service.
Managing workloads, coaching, and developing staff to meet individual and team objectives.
Overseeing the effective handling of PI claims, ensuring compliance with regulatory and legal requirements.
Driving performance, improving processes, and ensuring cases are resolved efficiently and fairly.
Acting as a point of escalation for complex cases and supporting decision-making.
Conocimientos
Leadership skills
Communication skills
Coaching and mentoring
Problem-solving
Descripción del empleo
Overview
PI Team Leader (Motor) – Bolton (on-site, full-time). Hybrid and flex options. Salary: £35-42.5k + benefits. We are looking for an experienced PI Team Leader to join a busy, fast-paced insurance environment. This is an excellent opportunity for someone with strong leadership skills and solid knowledge of personal injury claims to guide and support a high-performing team.
Responsibilities
Leading a team of PI Claims Handlers, setting clear expectations and ensuring high standards of service.
Managing workloads, coaching, and developing staff to meet individual and team objectives.
Overseeing the effective handling of PI claims, ensuring compliance with regulatory and legal requirements.
Driving performance, improving processes, and ensuring cases are resolved efficiently and fairly.
Acting as a point of escalation for complex cases and supporting decision-making.
Qualifications
Experience managing or supervising a team within PI claims or a similar insurance setting.
Strong technical knowledge of personal injury claims handling.
Excellent communication, coaching, and mentoring skills.
Ability to prioritise workloads and keep the team focused on delivering results.
A proactive approach to problem-solving and continuous improvement.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.