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The Fire Service College: Where excellence meets resilience at the ultimate training ground for firefighting professionals.

As a Digital Learning Coordinator, you will assist in the implementation, utilisation, and ongoing improvement of a range of learning technologies here at the Fire Service College, predominantly within our new state of the art Immersive Skills Lab (a purpose-built, fully flexible, technology-enabled learning environment). This role is critical to supporting the college's digital transformation strategy, enabling us to cement our reputation as a centre of excellence for specialist fire, rescue and resilience learning experiences

What you'll be doing:

• Provide first-line technical support for digital learning assets.
• Upload, format, and maintain online learning content in the LMS.
• Monitor and resolve support requests promptly.
• Build and run reports in the LMS for stakeholders.
• Maintain AR/VR resources and ensure they are ready for lessons.
• Manage inventory of learning technology resources.
• Offer customer support for AR/VR equipment setup and use.

What we're looking for:

• Proven experience in a similar learning technology support role
• Experience and practical understanding of Moodle LMS, AR/VR/Mixed Reality technologies
• Comfortable working in a fast paced environment and to deadlines
• Willingness to learn and develop skills within the role as more digital technology is adopted
• Ability to take ownership of tasks and work independently
• Demonstrated ability and interest in operating a broad range of software applications and learning technology
• Excellent interpersonal skills and ability to work as part of a team, developing and sustain good working relationships both internally and externally
• Able to offer proactive, informed and reliable professional advice and support to colleagues

About Fire Service College:

At Capita - Fire Service College we're training the next generation of firefighters to respond to any emergency and create a safer world. The College is one of the world's leading organisations for fire prevention, protection and response. We provide dedicated, accredited training for emergency service professionals, as well as commercial and public sector clients around the globe. We have one of the largest operational fire and rescue training facilities in the world, with a unique training environment, sports centre and expert instructors. Visitors and learners can train and exercise in a realistic and challenging environment, with a learning experience that is second to none.

What's in it for you?

• Offering a salary of up to 30,500 depending on skills & experience
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Subsidised canteen, bar and gym facilities onsite (free membership)
• Free accommodation during the working week (terms apply)
• Paid expenses for any travel
• Free parking onsite
• Opportunity to gain further qualifications and upskill
• You will work at a world-renowned further education training college

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email CPScareers@capita.com

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.