Collection jobs in United Kingdom

We are looking to employ a full‑time qualified Health Care Assistant to work within our busy GP surgery. The successful candidate will work well as part of a team or using own initiative. Pay will be dependant upon experience and can be discussed during the interview. Hours will be between 8am – 6.30pm, Monday to Friday.

We are a large practice on the border of Swinton and Worsley, with a patient list of approximately 13,900. We have 2 managers, 5 GP Partners, 4 Salaried GPs, 1 ANP, 4 Practice Nurses, 1 Nursing Associate, 2 Healthcare Assistants, an in‑house pharmacy team and an admin team of 13.

• New patient health checks
• ECG recording
• BP monitoring
• Urinalysis
• Phlebotomy
• Ensure specimens are labelled, bagged and ready for collection with the necessary paperwork completed
• Ensure clinical waste collection runs smoothly, reporting any problems to the Practice Nurse
• Ensure sharps bins are ready for collection
• Restocking/maintenance of equipment
• Restocking of clinical areas and consulting rooms
• Chaperoning duties
• Assist the assessment and surveillance of patients' health and well‑being
• Help raise awareness of health and well‑being and how it can be promoted
• Assist with the collection and collation of data on needs related to health and well‑being
• Provide lifestyle advice to patients and make any necessary referrals within the practice
• Home visiting housebound patients for reviews and blood tests
• Health Promotion
• Long‑term condition management
• Annual health checks

• Raise awareness of prevention
• Do practice displays to highlight national health promotion campaigns
• Devise a national calendar of health promotion events
• Link with the health improvement worker to ensure patients use community assets for health improvement

• Risk questionnaire – identify patients aged over 40 who smoke and contact them to fill in the risk questionnaire, perform spirometry if a positive result and refer to the Practice Nurse
• Encourage and chase up all children with asthma to attend for their reviews

• Chase up all patients who have not attended for all screening appointments, LTC, mammograms, cervical cytology, bowel screening and contact them to see if there are any barriers to attendance

• Follow these patients up annually and ensure that lifestyle intervention is offered

• Increase the identification of carers within the practice using text messaging, campaigning in waiting areas and generally raising the profile of carers within the practice. Ensure every carer is invited for an annual carers review
• Link with the carers centre and refer patients as required

• Invite and perform NHS Health Checks and encourage those who do not attend to engage with this
• Pulse checks for all patients over 65
• Audit‑C management for all patients over 16
• Offer BP checks for all patients aged over 30
• Refer all patients who need lifestyle intervention to the health improvement worker in the community who will assess and refer on to other services which are relevant to the patient’s needs in the community
• Lifestyle holistic reviews as part of the LTC

• Contact all at‑risk patients and those over 65 who do not attend for an influenza/pneumococcal vaccination

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post‑holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues and other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

• Use personal security systems within the workplace according to practice guidelines
• Identify the risks involved in work activities and undertake such activities in a way that manages those risks
• Make effective use of training to update knowledge and skills
• Use appropriate infection control procedures, maintain work areas in a tidy and safe way and free from hazards
• Report potential risks identified

• Act in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behave in a manner that is welcoming to and of the individual, is non‑judgmental and respects their circumstances, feelings, priorities and rights

• Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Take responsibility for own development, learning and performance and demonstrate skills and activities to others who are undertaking similar work

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
• Work effectively with individuals in other agencies to meet patient needs
• Effectively manage own time, workload and resources

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples' needs for alternative methods of communication and respond accordingly

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

• Minimum 12 months experience working as an HCA within a GP setting

• Knowledge of EMIS and DocMan is desirable but not essential

• NVQ 3 and 4 in Health and Social Care

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

• Employer name: Sides Medical Centre
• Address: Moorside Road, Swinton, Manchester, M27 0EW
• Employer website: https://www.sidesmedicalcentre.co.uk/home/