Food & Beverage Team Member

Stratford upon Avon - Bar and Lounge; Stratford-upon-Avon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local hospitality venue in Stratford-upon-Avon is seeking enthusiastic team members who are passionate about providing exceptional guest experiences. The role involves working in various Food & Beverage areas, ensuring satisfaction while maximizing sales through knowledge of pricing and promotions. Ideal candidates should have strong customer service skills, good time management, and the ability to excel under pressure. This opportunity offers a flexible schedule that accommodates commitments.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Various learning & development opportunities

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organizational skills.
• Ability to work under pressure.

Responsibilities

• Ensure guest satisfaction and brand standards are met.
• Keep up to date with pricing and promotions.
• Provide advice to guests and maximize sales.

Skills

Exceptional guest service

Strong customer service skills

Good time management

Organizational skills

Ability to work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

DoubleTree by Hilton Stratford-upon-Avon hotel is located in Stratford-upon-Avon. Our hotel is a 4*, 102‑bedroom property and has The Quills restaurant and a lounge bar area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a 24‑hour small fitness & gym room.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.