Credit Controller

Morgan Hunt UK Limited; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment agency seeks an experienced Credit Controller based in Brighton. You will be responsible for the complete revenue-to-pay cycle, overseeing a team that ensures timely collection of fees from students. The role requires excellent customer service skills and experience in credit control. Additional responsibilities include managing revenue reporting and resolving partner issues. This position offers the opportunity to work in a regulated higher education environment.

Qualifications

• Proven experience in running a credit control team with flexibility in staffing.
• Hands-on transactional finance processing skills with capability to train others.
• Ability to set targets and adapt approaches to deliver results.

Responsibilities

• Lead a team for timely collection of revenue from students.
• Develop strong reporting of revenue ensuring transparency.
• Ensure timely reconciliations of revenue accounts.

Skills

Team management

Customer Service excellence

Communication skills

Flexibility in approach

Job description

Experienced Credit Controller required for this leading performing arts university, based in Brighton. The Credit Controller will be responsible for the full revenue-to-pay cycle, including revenue collection, withdrawal provisions, bad debt, invoice processing and management of receipts.

Responsibilities

• Build and lead a team focussed on the timely collection of monies from students. Manage flexible resource to deliver to deadlines.
• Development and maintain strong reporting over revenue ensuring transparency over collection, debt, payment plans and individual account reconciliations.
• Reconciliations of revenue accounts ensuring timely transparency over issues that may arise. Ensure the accounting is managed so that data is accurate. Controls set to monitor for potential risks / fraud.
• Responsible for ensuring teams resolve student and partner issues and support teams where necessary.
• Involved in refreshing the commercial terms of student contracts and ensuring that these can be applied consistently.
• Work on cross team projects to enhance the credit collection for the business.
• Higher Education is a regulated environment and an understanding for the team on requirements is required

Essential Criteria

• Proven experience of running a credit control team - onsite and remote. Flexing resource to meet peak periods.
• Experience of hands‑on transnational finance processing with ability to support and train the team.
• Demonstrate the ability to flex approaches to deliver targets.
• Ability to set targets, monitor progress on a daily / weekly basis, adapt approached and report performance.
• Ability to collect cash whilst managing business reputation.
• Customer Service excellence and strong communication skills with all partners.

Desirable Criteria

• Experience in Private Equity backed business
• Experience of business process improvement

Morgan Hunt is a multi-award‑winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.