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A leading payroll services provider in Bristol is seeking a Customer Service Payroll Executive to join their Operations Team. You'll handle data entry, invoicing, and provide exceptional customer service to contractors and agencies through various communication channels. This position offers a competitive holiday package, hybrid working after probation, and opportunities for professional development. Ideal candidates will have strong customer service awareness, excellent communication skills, and understanding of Microsoft Office.
Location: Bristol City Centre
Full-time, 37.5 hours per week, Monday-Friday 9am-5:30pm
We are a leading provider of payroll, HR, and contract administration services to recruitment companies and temporary workers across the UK. With a proven track record of growth, we've earned a reputation for outstanding customer service and efficient back‑office operations that keep our clients and contractors supported every step of the way. We proudly partner with hundreds of recruitment agencies nationwide and are the preferred supplier for many of them.
As part of our ongoing expansion, we’re looking for a Payroll Executive to join the Operations Team within our busy Payroll department. This team plays a central role in preparing and running payrolls, managing payments for our contractor clients, and providing exceptional service to both contractors and agencies. Due to continued business expansion, we are looking to recruit into our growing Payroll Team. The role we are hiring for will be for the Customer Service part of the team.
We are looking for someone with strong customer service awareness. The candidate should be able to work in a professional, focused and proactive manner, with excellent written and verbal communication skills. A friendly and professional telephone manner will be essential for this role. A strong understanding of Microsoft Office including Excel is also preferred. Comprehensive training will be provided to ensure a thorough understanding of the umbrella payroll processes, starting with data entry, processing timesheets and processing expense claims.
Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.