Claims Handler jobs in United Kingdom
Property Claims Handler / Desk Adjuster - Manchester/Hybrid
Exchange Street Claims ltd
Connect with headhunters to apply for similar jobsProperty Claims Handler
Adjusting Appointments Limited
Property Claims Handler
Adjusting Appointments Limited
Broker Claims Handler - Derby
Cryer Baker Recruitment Ltd.
Intervention Claims Handler
The Graduate Recruitment Specialist Ltd. Web
Property Claims Handler
Job summary
A dynamic loss adjusting organization in the UK is seeking an experienced Claims Handler to manage property claims. This role involves handling customer inquiries, assessing claims, and managing third-party suppliers. Candidates must have claims handling experience and excellent customer service skills. The compensation is up to £28,000 per annum plus flexi benefits including 25 days of holiday.
Benefits
Qualifications
- Experience in cradle to grave claims handling is essential.
- Excellent skills in a telephone/customer service environment are required.
- Ability to work within a targeted environment is necessary.
Responsibilities
- Manage a caseload of new and existing property claims.
- Liaise with customers, clients, and insurers via multiple channels.
- Assess claims to ascertain liability and make decisions.
Skills
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An experienced Claims Handler is required to join a Dynamic Loss Adjusting Organisation providing building claims solutions on a nationwide basis. You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims.
As a Property Claims Handler you will:
- Answer incoming telephone calls and deal with incoming electronic instructions.
- Liaise with customers, clients, insurers via the telephone, email and in writing.
- Handle and resolve insurance related technical questions from clients.
- Monitor the progress of new and existing claims within strict deadlines.
- Assess claims in order to ascertain liability and make decisions either accepting or declining the claims within delegated authority levels.
- Handle and deal with appointments and manage third party suppliers such as building networks, drying/restoration suppliers and flooring suppliers.
Experience required:
- Buildings/Property Claims handling experience cradle to grave - Essential
- Excellent customer services skills within a telephone environment - Essential
- Be able to work within a targeted environment - Essential
- Diary management experience - Essential
- Experience of booking and arranging appointments - Essential
- The ability to manage and prioritise own workload - Essential
- Experience of handling and dealing with challenging situations - Essential
- Experience of handling complaints - Essential
- Possess excellent empathy skills being able to handle customers who have had losses / damage to their homes via fire, flood & water impact
Salary & Benefits:
- up to £28,000 per annum
- plus flexi benefits including 25 days holiday plus the option to buy additional
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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