Hybrid Motor Claims Specialist – Leeds

QBE Europe; Leeds; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A prominent insurance company in Leeds is seeking a Motor Claims Adjuster to join their dynamic team. You will be responsible for investigating motor incidents, negotiating settlements, and maintaining compliance with regulations. Ideal candidates should possess excellent communication skills and a basic understanding of motor insurance. This role offers a hybrid working model and great benefits including flexible working options, a pension plan, and comprehensive medical insurance.

Benefits

30 days holiday a year

Flexible working options

10% employer pension contributions

Private medical insurance

Family-friendly policies

Short-term remote work abroad

Cycle-to-Work scheme

Qualifications

• Ability to structure your day to prioritise required tasks.
• Excellent communication skills both written and verbal.
• Ability to navigate Microsoft applications.
• Basic understanding of motor insurance.
• Ability to navigate multiple systems throughout a claims journey.
• Must have the right to work in the UK.

Responsibilities

• Investigate and negotiate motor incidents for liability and settlement.
• Communicate with internal and external customers and stakeholders.
• Respond to client correspondence and phone calls within service standards.
• Review estimates, invoices, and total loss reports.
• Maintain claim files to meet FCA and GDPR regulations.
• Utilize partner portals for proactive claims management.

Skills

Case Management

Claims Settlement

Collaboration Tools

Communication

Critical Thinking

Customer Service

Data Privacy

Detail-Oriented

Insurance Policies

Prioritization

Problem Solving

Risk Assessments

Standards Compliance

Tools

Microsoft Applications

Job description

A prominent insurance company in Leeds is seeking a Motor Claims Adjuster to join their dynamic team. You will be responsible for investigating motor incidents, negotiating settlements, and maintaining compliance with regulations. Ideal candidates should possess excellent communication skills and a basic understanding of motor insurance. This role offers a hybrid working model and great benefits including flexible working options, a pension plan, and comprehensive medical insurance.