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Job summary
Sanzio, a beloved Italian restaurant in Willesden Green, is seeking a Head Waiter to lead the front-of-house team. This role demands proven experience in hospitality, exceptional customer service abilities, and a supportive, warm personality. The selected candidate will ensure top-notch service, support junior staff, and contribute to daily operations in a vibrant restaurant environment.
Benefits
Qualifications
- Proven experience as a senior waiter or head waiter, with references.
- A warm, friendly personality - calm under pressure.
- Strong understanding of food, drink, and service.
Responsibilities
- Delivering exceptional customer service to ensure a smooth guest experience.
- Supporting and motivating junior floor staff.
- Assisting with daily operations and maintaining a welcoming atmosphere.
Skills
Sanzio is a vibrant and much-loved Italian restaurant in the heart of Willesden Green. We’re passionate about Italy’s most iconic dishes – think wood-fired pizzas, handmade pastas, and daily specials featuring fresh, seasonal meat, fish, and seafood – all served in a warm, old-world atmosphere perfect for friends and family.
We’re currently on the lookout for a Head Waiter to help lead our front-of-house team and ensure every guest receives the outstanding service we’re known for.
- Delivering exceptional customer service and ensuring each guest has a smooth, enjoyable experience.
- Supporting and motivating junior floor staff, helping them grow and develop.
- Leading by example – this is a hands-on role where your presence on the floor really matters.
- Assisting with daily operations, service flow, and maintaining the welcoming atmosphere our customers love.
- Proven experience as a senior waiter or head waiter, with references to match.
- A warm, friendly personality – kind, focused, and calm under pressure.
- Excellent communication and leadership skills.
- Strong understanding of food, drink, and service – including basic kitchen knowledge and food hygiene standards.
- A passion for hospitality and creating memorable guest experiences.
️ This role is not suitable for part-timers or students.
- Competitive pay – hourly or salaried, depending on your experience and capabilities.
- A friendly and supportive work environment with a close-knit team.
- Opportunities to grow and take on more responsibility within a successful neighbourhood restaurant.
Sound like a good fit? Apply today and let us know why you’d be the perfect addition to the Sanzio family.
Experience: Required
Employment: Full-time
Schedule: Wednesday - Sunday
Salary: £33,000 – £37,000 yearly
Starting time: Immediate start!
About Sanzio:
Family owned restaurant with a great team and atmosphere! A great place for food lovers!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.