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Hotel Cluster Sales Manager

Hotel Cluster Sales Manager
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Hotel Cluster Sales Manager

Sii tra i primi a mandare la candidatura.
TN United Kingdom
Kingston upon Thames
GBP 50.000 - 70.000
Sii tra i primi a mandare la candidatura.
Ieri
Descrizione del lavoro

Social network you want to login/join with:

Hotel Cluster Sales Manager, Kingston upon Thames

Client:

Blue Arrow

Location:

Kingston upon Thames, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

1b5699005a72

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

Job Description:

We are seeking a results-driven, strategic Cluster Sales Manager to lead and drive the sales function across three unique hospitality properties. This role requires a dynamic and adaptable leader with a proven track record in utilizing MICE, corporate, group, and event sales, capable of managing multi-site operations and cultivating long-term client relationships.

Key Responsibilities:
  1. Sales Strategy & Execution
    • Develop and implement a unified sales plan tailored to each property while ensuring collective revenue targets are met.
    • Manage B2B and B2C pipelines, focusing on MICE, corporate contracts, leisure groups, weddings, and private events.
    • Identify new market opportunities and partnerships to drive incremental revenue.
    • Build tailored sales strategies for each venue, leveraging each site's unique identity.
  2. Client Relationship Management
    • Build and maintain relationships with corporate clients, event agencies, travel partners, and local businesses.
    • Conduct client meetings, sales calls, site visits, and attend networking/trade events to promote the venues.
    • Ensure exceptional client servicing from enquiry through to post-event follow-up.
  3. Team Management & Collaboration
    • Lead and support on-property sales executives or coordinators across the three venues.
    • Collaborate with marketing, revenue, and operations teams to align messaging and execution.
    • Provide regular training and support for team members to elevate service and conversion standards.
  4. Revenue & Reporting
    • Own sales targets and forecasting across all venues with accurate tracking of performance metrics.
    • Prepare and present regular reports to senior management including pipeline activity, lead conversion, and booking pace.
    • Use CRM tools (e.g., Opera, Delphi, Salesforce, or similar) to manage sales activity and reporting effectively.
  5. Marketing Support & Brand Alignment
    • Work closely with the marketing team to support seasonal campaigns, digital advertising, and brand activation efforts.
    • Ensure all sales materials and client communication are aligned with each property's brand.
Requirements:
  • Minimum 8+ years in a senior sales role within hospitality, preferably with multi-site or cluster experience.
  • Demonstrable success in corporate, MICE, and group event sales.
  • Strong knowledge of local and international corporate travel and event markets.
  • Exceptional interpersonal, negotiation, and presentation skills.
  • Experience with CRM and event management software (e.g., Delphi, Opera, Salesforce, Triple Seat).
  • Ability to travel between sites and work flexibly, including occasional evenings or weekends for events or site visits.
  • Driver's License & own car is essential.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.

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