Audio Visual jobs in United Arab Emirates

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Client: [Client Name]

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 13.04.2025

Expiry Date: 28.05.2025

AV Service and Installation Engineer (£40,000 - £50,000 + OT + Benefits)

Excellent opportunity for an Experienced AV Service and Installation Engineer to join this leading Audio-Visual Home Automation provider.

On-site support to clients, including troubleshooting, fault finding and issue resolution of technology control solutions in the high-end residential sector.

• Manage service tickets taking ownership of the issue until the point of completion.
• Ensure timely updates with detailed and accurate information.
• Attend call outs arriving promptly, in a presentable manner.
• Troubleshoot client issues and escalate to internal or 3rd party resources as required.
• Complete service-owned upgrade projects.
• Provide progress updates to the client before leaving the property and demonstrate issue resolution where possible.
• Participate in weekly ticket and monthly service reviews.
• Support and installation of technology control solutions into the high-end residential sector.
• Experience working with Crestron, Lutron, Control 4, Rako, etc. is beneficial.
• Client-facing position, working closely with clients and team members.