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French-Speaking Customer Expert - Remote from Greece
Résumé du poste
A leading customer service provider in Toulouse is seeking a dedicated professional to deliver exceptional service and support customers with a premium experience. Candidates should possess excellent French and good English communication skills, with previous experience in customer service, ideally within a luxury brand. This role offers competitive salary, health benefits, and relocation assistance to Greece, enhancing your career while living in a vibrant environment.
Prestations
Qualifications
- Previous experience in customer service ideally in a premium or luxury brand.
- Good computer literacy.
- Ability to handle sensitive cases.
Responsabilités
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call collect and analyze customer feedback.
- Escalate cases and follow up.
- Show empathy and professionalism.
- Manage customers with a premium experience.
- Collaborate with internal teams to resolve cases.
- Consistently meet performance targets.
Connaissances
Formation
Outils
What you will do
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call collect and analyze customer feedback.
- Escalate cases when necessary and follow up to guarantee customer satisfaction.
- Show empathy and professionalism in every interaction whether written or verbal.
- Manage customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
- Consistently meet performance targets and quality standards.
What you will bring
What we offer
Key Skills
Acting,Anti Money Laundering,Electrical Designing,Marketing & Promotions,Dsp,Immigration
Employment Type : Full Time
Experience : years
Vacancy : 1
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.