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Customer Service Specialist with Spanish (Alexandria)
Zusammenfassung
A trusted outsourcing solutions company is expanding its customer service operations and seeks a Spanish-speaking Customer Service Specialist in Alexandria, Egypt. Candidates should have excellent communication skills and experience in customer service roles. The position offers competitive compensation and a dynamic team environment.
Leistungen
Qualifikationen
- Prior experience in a customer service role is a plus.
- Focused on providing high-quality customer experience and satisfaction.
Aufgaben
- Provide top-tier support to customers via phone, email, or chat.
- Ensure each interaction leads to customer satisfaction and issue resolution.
- Communicate effectively while upholding company standards.
- Handle daily tasks with professionalism, empathy, and a can-do attitude.
- Collaborate with team members to resolve complex or escalated issues.
Kenntnisse
Ausbildung
Our client, a trusted outsourcing solutions company, is expanding its customer service operations and looking to onboard a Spanish-speaking Customer Service Specialist in Alexandria. If you’re passionate about helping people, solving problems, and creating a positive customer experience, this is your chance to join a growing and dynamic team!
Location: Alexandria, Egypt (On-site)
Employment type: Local contract
Industry: Outsourcing / Customer Support
Languages: Spanish (B2+)
Compensation: Competitive local salary
- Provide top-tier support to customers via phone, email, or chat
- Ensure each interaction leads to customer satisfaction and issue resolution
- Communicate effectively while upholding company standards
- Handle daily tasks with professionalism, empathy, and a can-do attitude
- Collaborate with team members to resolve complex or escalated issues
- Fluency in Spanish (C1 or higher), both spoken and written
- Excellent communication and interpersonal skills
- Strong multitasking and problem-solving capabilities
- Prior experience in a customer service role is a plus
- Bachelor’s degree in a related field preferred
- Focused on providing high-quality customer experience and satisfaction
- Competitive local compensation
- Be part of an international, multicultural team
- Opportunity to grow within the outsourcing and BPO industry
- Onboarding and continuous training provided
- Work on-site in vibrant Alexandria with a motivated team
Ready to make a difference with every customer interaction? Apply now and join a team that values service excellence!
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Departamento: Information & Technology
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