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Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)
Job summary
A leading customer support provider is seeking a Spanish-speaking Customer Support Representative to join their team in Athens, Greece. This full-time role offers remote work flexibility and includes a full relocation package. Responsibilities include providing support to Spanish-speaking clients across various channels and resolving inquiries. Ideal candidates should possess native-level Spanish and strong problem-solving skills. Competitive salary and benefits included.
Benefits
Qualifications
- Native or near-native fluency in Spanish is required.
- Minimum of B2 level English for training and team communication.
- Adaptability to fast-paced environments is essential.
Responsibilities
- Provide top-tier customer service to Spanish-speaking clients.
- Assist customers with inquiries and troubleshoot issues promptly.
- Deliver empathetic and efficient customer-centric solutions.
Skills
Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role, you’ll be the voice of the brand for Spanish‑speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved.
Remote work option available – but you must be based in Greece. If you’re currently abroad, don’t worry! We offer a full relocation package to Athens, including flight reimbursement, airport pickup upon arrival, and housing support with reduced rental fees (through our real estate partners).
- Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
- Assist customers with inquiries, troubleshooting, and resolve issues in a timely and professional manner.
- Deliver customer‑centric solutions with empathy, patience, and efficiency.
- Collaborate with the wider support team to ensure a smooth and seamless customer journey.
- Identify recurring issues and provide feedback to improve processes and customer satisfaction.
Spanish C2 level (native or near-native fluency). English B2 minimum (for training and team communication). Strong communication skills – both written and verbal. A problem-solving mindset with adaptability to fast‑paced environments. Basic computer skills (CRM, ticketing systems, MS Office, etc.). EU passport (required for legal employment in Greece).
Competitive salary + monthly performance bonuses. Relocation package (flight reimbursement, airport pickup, housing assistance). Remote work flexibility – enjoy working from home while living in sunny Athens. Ongoing training and career development opportunities. Multicultural team environment with colleagues from all over Europe. Extra perks: health insurance, paid holidays, and team events.
Athens, Greece (remote work from anywhere in Greece).
Full-time, permanent.
Apply now and upload your CV in English.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.