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Join Our Greece Team: Customer Support Agent role for English Speakers
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Join Our Greece Team: Customer Support Agent role for English Speakers
Résumé du poste
A global leader in telecommunications is seeking a Customer Support Agent for English speakers. This full-time role includes responsibilities such as handling customer inquiries and resolving issues. Enjoy competitive salary, health insurance, and relocation support to Greece. The ideal candidate must be customer-focused with strong communication skills, with opportunities for remote work available in certain roles.
Prestations
Qualifications
- Willingness to relocate to Greece with support provided.
- For some projects: Technical knowledge or B2B cloud experience.
- Minimum age of 21 for specific roles.
Responsabilités
- Act as the first point of contact for customers.
- Handle queries via phone, email, or chat.
- Resolve issues related to products, orders, accounts, or technical concerns.
- Adapt quickly to new tools and processes.
- Work collaboratively with team leaders and quality teams.
- Contribute to a positive and inclusive team environment.
Connaissances
IMPORTANT: Only apply if you meet one of the following conditions:
You hold EU citizenship
You possess a Full-purpose or Specific-purpose Work Permit Card for Greece
You have a Certificate of Protection (refugee status)
Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)
Language Requirements: Advanced English (C1+)
Contract Type: Full-time
Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance
Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.
Why Greece? Why This Role? Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.
You will join an international team, working on impactful customer service projects for well-known global brands.
- Act as the first point of contact for customers
- Handle queries via phone, email, or chat
- Resolve issues related to products, orders, accounts, or technical concerns
- Adapt quickly to new tools and processes
- Work collaboratively with team leaders and quality teams to improve customer satisfaction
- Contribute to a positive and inclusive team environment
- Fluency in English (B2 level or higher)
- Strong communication and interpersonal skills
- Customer‑focused mindset with good problem‑solving abilities
- Willingness to relocate to Greece (relocation support provided)
- For some projects: Technical knowledge or B2B cloud experience
- For specific roles: Minimum age of 21
- Full‑time employment with competitive salary
- Private health insurance
- Paid training and continuous learning opportunities
- Clear career progression paths
- Remote work option available for certain roles
- Vibrant, multicultural work environment
Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.